Administrative Office Clerk Job Listing at Kelly Services in Hilton, NY (Job ID US3625407_BH10033458)

Description

Customer Service Representative/General Office Staff The Customer Service Representative/General Office Staff is responsible for ensuring customer satisfaction through accurate order entry and efficient resolution of sales order and freight-related issues. This role requires excellent communication skills, computer proficiency, and a team-oriented approach.  This is a temp-hire position, working fully onsite in Rochester, NY.

Responsibilities:

• Generate and accurately enter sales orders into our ERP system (Epicor).
• Answer and direct phone calls, addressing customer inquiries and complaints appropriately.
• Communicate with production and plant management regarding expedited orders and delivery timelines.
• Verify customer orders against standard and contractual pricing.
• Provide pricing and delivery information for standard products.
• Perform general office duties as needed.

Qualifications:

• High School Diploma required.
• Minimum of three years of office experience utilizing business computer skills.
• Working knowledge of Epicor ERP system is essential.
• Proven experience in customer service.
• Excellent communication and interpersonal skills.
• Must be a team player with a strong work ethic.

Additional Information:

• This is a full-time position.
• Competitive benefits package offered.
• Excellent growth potential for the right candidate.
• On-site attendance is mandatory. This is not a remote position.

Apply today to learn more about this position!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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