Advisor, Sales Support Job Listing at Kelly Services in Hamilton, ON (Job ID CA3596820_BH9939868)

Description

Advisor, Sales Support

Schedule: Hybrid (In-office: Monday, Tuesday & Thursday; Remote: Wednesday & Friday)
Duration: 1 year, potential for extension
Compensation: $43.00 - $48.00/hour
Travel: Yes. Occasional travel to Chatham and North York for meetings (Driver's Abstract required)
Position Overview
This operational role focuses on developing, implementing, and sustaining company processes and policies that ultimately support the sales team. The successful candidate will contribute to harmonized services, handle project coordination, and facilitate key communications. Key Responsibilities

• Collaborate with internal teams (account managers, engineering, operations) to ensure consistent understanding and application of policies and process
• Lead annual sustainment meeting processes
• Develop and update internal procedural documents
• Coordinate the bi-monthly customer newsletter, including meetings, drafting, and publication
• Manage company website pages and internal/external communications
• Maintain awareness of regulatory developments and communicate updates
• Deliver information sessions to account managers
• Maintain department SharePoint site and resources
• Develop training materials and support policy interpretation

Requirements

• Post-secondary education or equivalent experience, with a minimum of 4 years relevant work experience
• Excellent communication and relationship-building skills
• Demonstrated ability to implement process changes
• Strong organizational skills; able to manage multiple project streams and deadlines.  Project Management experience is an asset.
• Proficient in Microsoft Excel, PowerPoint, Word; working knowledge of PowerBI
• Comfortable facilitating meetings and learning new processes, even if not the subject matter expert
• Experience in contract customer market, utilities, or government is an asset
• Analytical and critical thinking skills

 
This role is ideal for someone who thrives on organization, communication, and supporting sales through effective policy and process management.
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

 Apply on company website