Banking Operations Administrator Job Listing at Kelly Services in Calgary, AB (Job ID CA3617748_BH10009605)

Description

Job Opportunity: Banking Operations Administrator

Reporting to the Banking Operations Manager, the Banking Operations Administrator (Operations Officer II) plays a key role in delivering accurate, efficient, and high-quality operational support within a leading Canadian financial institution. This position is responsible for performing specialized processing tasks, maintaining data accuracy, and supporting process improvements across multiple banking functions.
The successful candidate will be an organized, detail-oriented professional with strong analytical and communication skills, capable of managing multiple priorities while ensuring compliance with operational standards and procedures.

Qualifications

• Post-secondary education in Business Administration, Finance, Accounting, or a related field preferred
• 3–5 years of experience in banking operations, financial services, or administrative roles
• Strong proficiency with Microsoft Office applications (Word, PowerPoint, Excel)
• Proven experience in spreadsheet creation, data entry, and data management
• Excellent written and verbal communication skills
• Demonstrated ability to meet deadlines and adhere to service level agreements (SLAs)
• Background in banking, accounting, or bookkeeping
• Experience collaborating with cross-functional teams and internal stakeholders

Competencies

• Strong attention to detail and organizational skills
• Ability to prioritize multiple tasks and manage competing deadlines
• Sound judgment, problem-solving, and analytical abilities
• Commitment to accuracy, compliance, and operational excellence
• Adaptability and willingness to learn new systems and processes
• Strong interpersonal and collaboration skills in a team-oriented environment

Key Responsibilities
Operational Support

• Execute daily processing tasks with accuracy and timeliness to support business continuity
• Ensure compliance with internal policies, procedures, and service standards
• Maintain accurate documentation and records in line with company requirements
• Use Excel and other tools to manage and analyze data, reports, and metrics

Process Improvement and Collaboration

• Identify opportunities to improve operational workflows and efficiencies
• Support the implementation of process enhancements in collaboration with team members and management
• Participate in team meetings, huddles, and knowledge-sharing sessions to promote continuous improvement
• Contribute ideas and feedback to streamline operations and enhance customer experience

Stakeholder Engagement

• Deliver exceptional service to internal partners and customers
• Communicate effectively across departments to resolve issues and ensure smooth execution of tasks
• Assist in preparing presentations, reports, and documentation for management as required

Sound Like You?
This is your chance to join a dynamic and welcoming team where your skills, ideas, and dedication will be celebrated. If you're ready to grow, contribute, and be part of something meaningful, we want to hear from you!
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

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