Description
Job searching is a lot better with someone in your corner. Hi—enter us, and this job! Kelly® Professional & Industrial is seeking a Bilingual Customer Service Representative to work at a premier insurance provider in Phoenix, AZ. Sound like something you're interested in? We'll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick).
Pay Rate: $22.50/hr
Schedule: Monday - Friday and some Saturdays
*This position works ON-SITE at the client location
Why you should apply to be Bilingual Customer Service Representative:
- Join a leading company known for its commitment to customer satisfaction and quality service.
- Enjoy a supportive work environment that values professionalism and teamwork.
- Benefit from opportunities for continuous learning and professional growth.
- Work flexible shifts within the hours of 8:30am-7:00pm EST.
What's a typical day as Bilingual Customer Service Representative? You'll be:
- Serving as the first point of contact for customers, addressing inquiries and concerns with professionalism and knowledge of products and services.
- Assisting customers via inbound and outbound calls, providing support for policy retention and resolving service and claims issues.
- Collecting, documenting, and entering data into multiple applications while consistently meeting departmental standards related to quality and performance metrics.
This job might be an outstanding fit if you:
- Have a High School diploma (Bachelor's Degree preferred) and 2-5 years of experience with knowledge of claims processes.
- Possess strong verbal and written communication skills in both English and Spanish.
- Are adept at problem-solving, critical thinking, and adapting to changing circumstances.
What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Bilingual Customer Service Representative today!
#GRACE #P1
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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