Description
Job searching is a lot better with someone in your corner. Hi—enter us, and this job! Kelly® Professional & Industrial is seeking a Bilingual Customer Service Representative to work at a premier insurance provider in Phoenix, AZ. Sound like something you're interested in? We'll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick).
Pay Rate: $22.00/hr
Schedule: Monday - Friday and some Saturdays
*This position works ON-SITE at the client location
Why you should apply to be Bilingual Customer Service Representative:
- Join a leading company known for its commitment to customer satisfaction and quality service.
- Enjoy a supportive work environment that values professionalism and teamwork.
- Benefit from opportunities for continuous learning and professional growth.
- Work flexible shifts within the hours of 8:30am-7:00pm EST.
What's a typical day as Bilingual Customer Service Representative? You'll be:
- Serving as the first point of contact for customers, addressing inquiries and concerns with professionalism and knowledge of products and services.
- Assisting customers via inbound and outbound calls, providing support for policy retention and resolving service and claims issues.
- Collecting, documenting, and entering data into multiple applications while consistently meeting departmental standards related to quality and performance metrics.
This job might be an outstanding fit if you:
- Have a High School diploma (Bachelor's Degree preferred) and 2-5 years of experience with knowledge of claims processes.
- Possess strong verbal and written communication skills in both English and Spanish.
- Are adept at problem-solving, critical thinking, and adapting to changing circumstances.
What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Bilingual Customer Service Representative today!
#GRACE #P1
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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