Call Center Associate Job Listing at Kelly Services in Columbia, SC (Job ID US3561834_BH9816258)

Description

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Call Center Associate to work at a premier client in Columbia, SC. We're here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We'll help you get where you want to be.

Salary/Pay Rate/Compensation: $13-$16 Per Hour

Why you should apply to be a Call Center Associate:

• Enjoy a supportive work environment that values customer relations and teamwork.
• Gain the opportunity to work with a leading organization known for its commitment to quality service.
• Benefit from ongoing training and development to enhance your skills and career growth.
• Experience a typical office environment with a focus on professionalism and collaboration.

What's a typical day as a Call Center Associate? You'll be:

• Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, ensuring effective customer relations.
• Performing research as needed to resolve inquiries, adapting responses as necessary, and accurately documenting all interactions.
• Initiating or processing adjustments, coordinating with other departments to resolve problems, and assisting with priority inquiries and special projects as required by management.

This job might be an outstanding fit if you:

• Have a High School Diploma or equivalent, with at least 2 years of call center experience, with preferred experience of 1 year of working with claims, or a Bachelor's Degree in lieu of work experience.
• Possess excellent verbal and written communication skills, along with strong human relations and organizational skills.
• Are able to handle high-stress situations with good judgment and discretion when dealing with confidential or sensitive information.
• Can work onsite at the client location in Columbia, SC.

What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Call Center Associate today!

#GRACE
#P1
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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