Description
We get it: job searching takes time and attention. At Kelly®, we're here to make it a whole lot easier for you. We're seeking a Contact Center Customer Service Representative to work at a premier client in Jacksonville, FL. This opportunity could be the one you've been looking for.
Salary/Pay Rate/Compensation: $15.00/hr Part-time
Why you should apply to be a Contact Center Customer Service Representative:
• Competitive pay with steady weekly hours
• Multiple shift options to accommodate work-life balance
• Opportunity to work with a reputable staffing leader in the industry
• Friendly and supportive team environment
• Gain valuable experience in customer service and product support
What's a typical day as a Contact Center Customer Service Representative? You'll be:
• Serving as the first point of contact for customers by answering questions, addressing concerns, and resolving complaints via phone, email, or live chat
• Finding solutions to customer issues while providing technical or product support
• Processing orders, payments, and managing returns with accuracy
• Educating customers about products and services to ensure satisfaction
• Maintaining accurate records of customer interactions and account information
• Gathering feedback from customers to help improve services
This job might be an outstanding fit if you:
• Possess strong verbal and written communication skills (must have)
• Have excellent active listening and problem-solving abilities (must have)
• Demonstrate patience and professionalism under pressure (must have)
• Are proficient with computers, data entry, and relevant software (must have)
• Are flexible in shift availability and able to work weekends as scheduled (preferred)
What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Contact Center Customer Service Representative today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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