Credit and Collections Specialist Job Listing at Kelly Services in Schaumburg, IL (Job ID US3530475_BH9716213)

Description

Job Title: Accounts Receivable / Credit & Collection Associate
Location: Schaumburg, IL 60173
Job Type: Full-time
Department: Credit and Collection
Company Overview:
Join our Credit & Collection team at a leading chemical company. This role offers a competitive hourly rate of $30 to $33, depending on your experience, education, certifications, skills, and geographic location.

Job Description:
As an Accounts Receivable / Credit & Collection Associate, you will play a critical role in managing cash receipts, maintaining customer relationships, and overseeing credit assessments. Your responsibilities will include:
Cash Receipt Management

• Post daily cash receipts accurately and reconcile them with bank reports at month-end.
• Resolve discrepancies by collaborating with the internal credit and collections team and external customers.
• Leverage SAP and bank files to efficiently post transactions.
• Apply basic accounting principles (Debits, Credits, GL accounts) to ensure proper cash application processes.

Collections and Customer Relationship Management

• Proactively manage AR aging reports and conduct timely collections through phone and email communications.
• Offer documentation (invoices, PODs) to support payment requests and negotiate payment plans for overdue accounts.
• Recommend accounts for external collections when necessary.
• Collaborate with sales teams on special cases and non-routine accounts.
• Maintain accurate call logs within SAP and address any invoicing/payment discrepancies.

Customer Master File Maintenance

• Ensure customer master files are accurate and comply with company and JSOX policies.
• Enter new customer data into SAP via the Customer File Maintenance (CFM) form and resolve discrepancies.
• Conduct research to ensure legal name accuracy and provide necessary documentation for audits or special projects.

Credit Risk Analysis & Management

• Review credit applications, obtain credit information from banks and suppliers, and evaluate customer creditworthiness.
• Establish or recommend appropriate credit limits based on findings and sales projections.
• Maintain credit files in accordance with company policies and monitor credit limits for active accounts.
• Respond to external credit inquiries regarding customer payment history.

Credit Order Review

• Address failed credit checks for orders and take necessary actions to prevent shipment delays.
• Communicate with customers, Sales, and Customer Service to resolve order issues and adjust credit limits if needed.

Deduction Reconciliation & Collection

• Manage open deduction items, ensuring they are properly coded and addressed.
• Provide supporting documentation to customers to recover invalid deductions.
• Report to Sales and Credit Managers regarding unresolved deduction disputes.

Other Duties

• Assist with UCC filings, special projects, credit card processing, and credit evaluations as needed.

Qualifications:

• Bachelor's degree in a related field from an accredited university.
• Strong attention to detail, with excellent communication, interpersonal, and analytical skills.
• Proficient in Microsoft Office applications.

Preferred Qualifications:

• Experience using SAP.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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