Description
Job description:
Are you passionate about delivering exceptional customer service and looking to grow within a dynamic team? We are seeking a motivated and friendly Customer Services Advisor for a temporary 4 months assignment to join our branch location in Clairmont, AB. If you enjoy being the first point of contact and building positive relationships with customers, we would love to hear from you!
This candidate will be filing and uploading invoices while assisting with reconciliations of accounts. The ideal candidate will also enter in payroll for technicians, open and close work orders, and deliver updates to customers. The candidate will need to have a HS diploma. Speaking good English is necessary in this role.
Work Schedule: 8 AM – 4:30 PM (Monday to Friday)
Job Description
As a Customer Service Representative, you will serve as the first point of contact with customers, promoting quality customer service and assisting with increasing business within the branch location. Your role is crucial in developing positive relationships with key customers and ensuring their needs are met efficiently.
Key Responsibilities
- Customer Interaction: Serve as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
- Customer Needs Assessment: Assess customers' needs and gather pertinent information.
- Work Order Creation: Create basic work orders in appropriate systems.
- Status Updates: Provide status updates to customers as requested.
Key Qualifications
- High School diploma
- Proven experience in customer service roles in person and over the phone engaging customers.
- Great communication skills, attention to detail, customer oriented, organizational skills.
Join our team for this exciting opportunity and become a key player in delivering outstanding customer service in Clairmont. Apply today!
Job Type: Fixed term contract
Pay: $28.80 per hour
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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