Customer Service Representative  Job Listing at Kelly Services in Waterford, CT (Job ID 10121643)

Description

Set Sail on Your Next Career Adventure!

Customer Service Representative– Marine Products
Location: Waterford, CT 
Pay: $19–$22/hr (based on experience)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Position is Fully On-Site
 

Do you love boats, the water, and helping people find exactly what they need for their next adventure? We're looking for a friendly, knowledgeable, and proactive Customer Service Representative to join our team and help boaters make the most of their time on the water.

Why This Role is a Catch:

• Be part of a long-standing, respected marine outfitting company with decades of boating expertise.

• Work with a passionate team that truly knows and loves the industry.

• Competitive pay of $19–$22/hr, based on experience.

• Grow your knowledge of boating products and industry trends while helping real enthusiasts.

Your Mission (Should You Choose to Accept It):

• Navigate customer inquiries like a pro via phone, email, and online chat.

• Guide boaters through our extensive product catalog and help them pick the perfect gear.

• Process orders quickly and accurately, including shipping quotes for freight and international delivery.

• Follow up to ensure customers are happy and fully equipped for their next voyage.

• Provide expert advice on special orders, custom products, and marine essentials.

• Help boost sales through friendly upselling and recommendations.

• Continuously sharpen your boating knowledge and share it with customers.

• Support team initiatives, cross-training, and special projects to keep the ship running smoothly.

What Makes You a Great Fit:

• High school diploma or higher

• Previous call center or customer service experience

• Boating or marine industry knowledge a big plus

• Positive, “can-do” attitude with excellent communication skills

• Ability to multitask, prioritize, and keep calm in a fast-paced environment

• Love for helping customers and being part of a team

Your Work Deck:

• Fast-paced office/call center environment

• Lots of phone and computer use

• Occasional visits to retail or warehouse areas (standing and walking required)

• Flexibility, adaptability, and a love of learning

Work Hours: Monday–Friday, 8 AM–5 PM

If you're ready to combine your customer service skills with your love of boating, this is the perfect opportunity to chart a new career course. Apply today and help boaters make every trip unforgettable!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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