Customer Service Specialist Job Listing at Kelly Services in Grants Pass, OR (Job ID US3623082_BH10026936)

Description

Finding a job that fits your lifestyle isn't always easy. That's where Kelly® comes in.
We're seeking a Customer Service Specialist to work with Luxottica, a global leader in eyewear design and manufacturing, known for iconic brands like Ray-Ban and Oakley, at their Grants Pass, OR location.

Sound good? Take a closer look below. We're here to help you find something great that works for you—so you won't miss a moment of what really matters in your life.

Why you should apply to be a Customer Service Specialist:

• Opportunity to work with a world-class eyewear company—home to Ray-Ban and Oakley

• Competitive pay rate: $16/hr

• Full-time schedule: 6:30 AM–3:30 PM or 7:00 AM–4:00 PM Pacific Time

• 3-month contract, with potential to become temp-to-hire

• Gain valuable customer service experience in a professional and collaborative environment

What's a typical day as a Customer Service Specialist? You'll be:

• Answering incoming calls and emails, providing outstanding customer service to Luxottica accounts

• Processing customer orders accurately and efficiently

• Maintaining a positive, empathetic, and professional attitude toward customers at all times

• Developing strong knowledge of product portfolio and company procedures

• Communicating effectively with the Customer Service Supervisor and Manager to ensure expectations are met

• Documenting customer issues and ensuring timely, satisfactory resolutions

• Participating in team meetings, training, and development sessions to strengthen your skills

• Collaborating with team members and other departments to ensure customer satisfaction

This job might be an outstanding fit if you have:

• 2+ years of customer service experience (call center experience a plus)

• Strong communication and problem-solving skills

• Typing speed of at least 35 WPM and 10-key by touch

• Professional phone etiquette and ability to handle customer inquiries courteously

• A proactive, detail-oriented approach and willingness to learn

• Ability to multitask in a fast-paced environment

Additional Details:

• Client: Luxottica

• Location: Grants Pass, OR 97526

• Employment Type: 3-month contract, possibly temp-to-hire

• Shift: 6:30 AM–3:30 PM or 7:00 AM–4:00 PM Pacific Time

• Pay Rate: $16/hr

• Must be 18+ years old and able to pass standard screenings

What happens next

Once you apply, you'll proceed to the next steps if your skills and experience align with the role. But don't worry—even if this position doesn't work out, you'll stay in our network, which means more opportunities ahead.

Helping you discover what's next in your career is what we're all about, so let's get to work.

Apply to be a Customer Service Specialist with Kelly® today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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