Description
Job Title: Dispatcher / Delivery Driver (Customer Ambassador)
Location: Seattle, WA
Employment Type: Full-Time
Pay Rate: $23+ per hour DOE
Start Date: ASAP
Position Overview:
We are seeking a reliable and proactive Dispatcher/Delivery Driver (Customer Ambassador) to join our Seattle team. This is a customer-facing role that combines delivery logistics with dispatch responsibilities. The successful candidate will drive company vehicles to deliver ARC orders to customers across Seattle, Tacoma, Kent, Auburn, and Bellevue while representing ARC as a professional and approachable ambassador.
Key Responsibilities:
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Deliver time-sensitive print projects to customers, ensuring accuracy, quality, and professional customer interaction.
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Serve as a Customer Ambassador, providing excellent service and representing ARC to new and existing clients.
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Plan and prioritize deliveries based on customer needs, distance, and location.
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Operate company vehicles safely and responsibly, scheduling routine maintenance as needed.
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Drive company vehicles between Seattle, Tacoma, Kent, Auburn, and Bellevue depending on shipments/incoming orders.
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Receive, relay, and document customer requests or complaints.
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Maintain office supplies, packaging, and inventory for deliveries.
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Perform quality control on printed and finished materials according to company standards.
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Package projects for Will-Call, delivery, or shipping.
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Maintain a clean, organized, and efficient workspace.
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Provide support to other departments as needed.
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Assist customer service by answering phones, taking messages, and coordinating requests.
Required Skills & Qualifications:
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High School Diploma or equivalent.
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Valid driver's license with a clean driving record.
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Minimum 1 year of experience as a dispatcher and delivery driver/courier.
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Strong customer service and interpersonal skills.
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Knowledge of delivery logistics, planning, and execution.
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Proficiency with Windows platform, internet browsers, Excel; Smartsheet a plus.
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Ability to lift up to 50 lbs safely and handle media, prints, and substrates without damage.
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Strong attention to detail and ability to multitask while maintaining quality.
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Excellent communication skills with customers and team members.
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Self-motivated, resourceful, and able to work independently.
Preferred Attributes:
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Experience in print or production environments.
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Strong organizational and problem-solving abilities.
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Can-do attitude and commitment to continuous improvement.
Benefits:
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Comprehensive health coverage: Medical, Dental, Vision.
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401(k) with company match.
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Company-paid life insurance.
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Voluntary benefits including STD, LTD, additional life insurance.
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Paid time off (PTO), employee recognition programs, and spot awards.
#CB #P1 #P2
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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