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Company: Kelly Services
Location: Bridgewater, NJ
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Expired Pharmaceutical Returns Analyst
Contract – 6+ months
Salary: $30-$40/hr. on contract based on experience
Location: Bridgewater, NJ – hybrid schedule 3/2
Hours: Typically 8-5, but flexible
Monday – Friday

Responsibilities

  • Process Return Credits: Receive EDI data and determine whether to process or deny  credit based on variable criteria. Utilize return data from both the company and third-party systems.
  • Deduction Tracking/Control: Monitor and minimize return deductions.
  • Meet deduction level and processing objectives.
  • Proactively address systems issues which impact the timely processing of returns.
  • Upload Short Pay Forms (SPF) to McKesson portal for repayment and/or provide to Deductions/Chargeback Analyst upon request.
  • Evaluate and analyze data to ensure that Pricing applied is correct and returns are being processed based on the company's policy.
  • Work alongside Deductions/Chargebacks to help resolve discrepancies with credits issued for returns.
  • Provide management with periodic reporting and analysis of return SPF activity.
  • Detect and research disputes and/or discrepancies with credits issued.
  • Answer customer inquiries regarding return credits. Identify and resolve claims.
  • Monitor returns deductions monthly, via the AR aging.
  • Collaborate internally to proactively address customer-facing issues and disputes.
  • Interact cross-functionally with Inmar, Accounts Receivable, Contracts & Pricing.

Required Education / Skills / Abilities
  • Degree in Accounting or other Business Discipline preferred. Basic Accounting knowledge.
  • Several years' experience in an industry whose customer base included major retail or chain stores, and/or wholesale pharmaceutical distributors.
  • Prior Pharmaceutical customer service and Accounts Receivable experience a plus.
  • Strong reconciliation, collections, deductions, and negotiation skills.
  • Strong Excel (intermediary level or above). Strong analysis/reporting skills.
  • Able to work in a fast-paced environment and meet deadlines.
  • Excellent interpersonal and communication skills. Strong multi-tasking skills.
  • Familiar with SOX guidelines and procedures.
  • Able to work independently with accuracy and speed, with minimal supervision


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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