Intake Coordinator Job Listing at Kelly Services in Minneapolis, MN (Job ID US3576264_BH9875124)

Description

Are you passionate about making a difference in the lives of children and families? Do you thrive in a collaborative environment where your empathy and attention to detail are valued? If so, we invite you to join our team as an Intake Coordinator and be the first point of contact for those seeking vital mental health services
 
Pay: $18 - $21 per hour
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Assignment Length: 8-10 week long assignment with the possibility of extension
 
What You'll Do:

• Conduct initial screenings to assess mental health needs and determine the appropriate level of care.
• Welcome new children and families by collaborating with the Intake Team.
• Manage client registration processes.
• Handle incoming calls and voicemails, providing timely and courteous responses.
• Communicate with agencies and partners to coordinate referrals.
• Gather sensitive information from families with empathy and maintain confidentiality in accordance with HIPAA regulations.
• Respond to online requests and manage initial appointment scheduling.
• Share resources with families and perform insurance verification.
• Coordinate with supervisors on case assignments and facilitate interpreter services as needed.
• Maintain knowledge of clinical programs.
• Communicate effectively, escalate issues appropriately, and manage waitlists.
• Collaborate with staff to schedule intake appointments and send client paperwork.
• Maintain a resource notebook and engage with community resources.
• Provide support to Program Support and Front Office teams as needed.

 
 
Qualifications:

• Medical scheduling experience is required.
• A high school diploma or GED equivalent is required.
• At least 1-3 years of experience working in an office environment, providing administrative support
• Mental health clinic experience is a plus.
• Experience with Outlook and Sharepoint.
• Strong communication skills are critical.
• Ability to multitask and work as part of a team.
• Excellent organizational skills, including attention to detail and managing multiple tasks
• Self-motivated and independent, while able to work with supervisors, staff, and clinicians across the agency

 
What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
 
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today!
 
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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