Logistics and Reimbursement Coordinator Job Listing at Kelly Services in Horsham, PA (Job ID US3590907_BH9917240)

Description

At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking a Logistics and Reimbursement Coordinator to work at a premier client in Horsham, PA. With us, it's all about finding the job that's just right. Why You Should Apply:

• Work with a renowned client that values patient care and operational excellence.
• Engage in a dynamic role with both individual and team-based responsibilities.
• Make a significant impact on patient experiences and program performance.
• Join a supportive environment that encourages professional growth and development.

Key Responsibilities:

• Perform day-to-day call center activities, including welcoming eligible patients, arranging travel and logistics, and handling reimbursement.
• Serve as the point person for patients/caregivers, supporting their treatment through an online case management system.
• Manage a geographical territory, fostering relationships with treatment centers to enhance engagement and program performance.
• Respond to patient and caregiver inquiries regarding support services and handle administrative tasks related to travel and logistics.
• Work alongside external vendors to verify patient travel expenses, maintaining accurate records in Salesforce.
• Adhere to SOPs to ensure compliance and provide empathetic, exceptional service to patients and caregivers.
• Collaborate with the Patient Support Call Center team to monitor performance and identify operational improvements.
• Assist with data collection to identify trends for program and customer experience improvement.

Qualifications:

• Experience in call center operations, patient support, or logistics coordination.
• Proficiency in Salesforce and strong administrative skills.
• Excellent communication skills with a focus on empathy and customer service.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Ability to work collaboratively in a team environment and independently manage your territory.

What's Next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Logistics and Reimbursement Coordinator today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Opportunity is calling.

Ready for a contact center job that offers freedom and flexibility, and truly values your skills? We thought so. We're KellyConnect®—and wherever life takes you, we have great contact center opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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