Production Quality Supervisor Job Listing at Kelly Services in Ottawa, IL (Job ID US3545085_BH9763216)

Description

Kelly Science & Clinical is seeking a Production Quality Supervisor near Ottawa, IL.

Direct Hire
Shift: Monday - Friday 8am-4pm
Compensation: $70,000 - $90,000/year based on experience
Benefits: paid time off, health, dental, vision, 401K, relocation assistance provided 

Job Overview: The Production Quality Supervisor is responsible for overseeing the quality control operations of a team, ensuring products meet the required standards of quality, safety, and regulatory compliance. This role involves supervising a team of quality assurance staff, implementing quality control procedures, performing audits, and collaborating with other departments to continuously improve processes.
Key Responsibilities:

1. Team Leadership & Supervision:
2. Supervise and lead the QA teams, providing guidance, training, and support to ensure their professional growth and complete understanding and comprehension of AQL principles (how to use, when to apply).
3. Schedule and effectively allocate resources effectively to meet project deadlines and quality standards such as creating and executing REWORK plans, addressing HOLD items and mitigate potential risks during production.
4. Conduct periodic performance evaluations against metrics and provide constructive feedback to team members to ensure solid growth trajectory.
5. Quality Control & Compliance:
6. Oversee the development, implementation, and enforcement of quality standards and procedures for all shifts and team members.
7. Verify all CTQ's; fill weights, lot codes, label integrity, and packaging are within specifications. Verify product appearance is acceptable per standard.
8. Perform regular quality checks such as 1st article inspection, end of line inspection, and hourly checks are performed correctly by team members, as well as assist in maintaining program integrity of FDA & ISO compliance while adhering to company policies, industry regulations, and safety standards.
9. Identify areas of improvement and work with production teams to resolve quality-related issues.
10. Process Improvement:
11. Collaborate with other departments, including production and engineering, to optimize quality processes and identify cost-effective improvements.
12. Lead and implement corrective and preventive actions (CAPA) to address product non-conformities or operational inefficiencies.
13. Provide disposition of HOLD and CAPA activities.
14. Documentation & Reporting:
15. Maintain accurate records of inspections, audits, and corrective actions.
16. Generate and present detailed reports on quality metrics, trends, and incidents to leadership.
17. ??????Training & Development:
18. Train, mentor, and coach employees on quality standards, inspection techniques, and the use of QA tools and equipment.
19. Lead continuous improvement initiatives and encourage a culture of quality throughout the organization.

1. Risk Management:
2. Identify potential risks in the quality process and assist in developing strategies to mitigate them.
3. Handle and investigate customer complaints or product defects, coordinating with other departments for resolution.

Qualifications & Requirements:

• Bachelor's degree in Quality Assurance, Engineering, or a related field (or equivalent work experience).
• Proven experience (typically 5+ years) in quality assurance or quality control, with at least 3 year in a supervisory role.
• Experience in personal care product preferred. 
• In-depth knowledge of quality assurance methodologies, regulatory requirements (such as ISO, GMP), and industry best practices.
• Strong leadership, communication, and organizational skills.
• Exceptional people skills and a quality approach.
• Proficient in using QA software, tools, and systems (e.g., SPC, ERP systems).
• Attention to detail, logical, methodical problem-solving abilities.
• Certification in Quality related disciplines (e.g., Six Sigma, AQL, ISO 9001) is a plus.

Working Conditions:

• The QA Supervisor may be required to work in a manufacturing environment, which can involve exposure to noise, machinery, and other operational conditions.
• The role may require standing or walking for extended periods, depending on the work setting.

Physical Requirements:

• Ability to lift up to 25 pounds.
• Ability to stand, walk, and bend for long periods.

This role plays a critical part in maintaining high product quality and supporting continuous improvement initiatives within the organization.
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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