Description
Service Writer - Automotive Components Manufacturer
Think great job opportunities are only far away? Think again. The best opportunities are right here in your backyard. Kelly® is seeking a Service Writer to join a premier automotive components manufacturer. Take the next step in your career and be an essential part of a thriving community while growing with a leading company.
Pay Rate: $24 per hour
Why You Should Apply for the Service Writer Position:
• Competitive pay rate.
• Join a top automotive components manufacturer.
• Enjoy a positive and supportive work culture.
• Great opportunities for growth and advancement within the company.
What Will a Typical Day Look Like for You?
As a Service Writer, you'll be the first point of contact for customers, offering excellent service and ensuring their needs are met efficiently. Your responsibilities will include:
• Serving as the primary point of contact with customers, whether over the phone or in person, and developing strong, positive relationships with key customers.
• Analyzing customer needs, gathering the necessary information, and opening work orders.
• Providing quotes, developing claims, preparing repair plans, scheduling work, and keeping customers informed on repair progress.
• Collaborating with the Service Supervisor/Team Lead to create complex work orders, including diagnostic plans, quotes, and repair plans.
• Scheduling job assignments and assisting in monitoring key performance metrics such as labor productivity and customer satisfaction.
• Resolving customer concerns regarding warranties and charges while maintaining a positive relationship.
This Position Could Be an Excellent Fit for You If You:
• Have previous automotive customer service experience.
• Are skilled in scheduling, processing orders, and managing customer complaints.
• Have experience with computers and relationship-building.
• Hold a high school diploma or equivalent education.
What Happens Next?
Once you apply, we'll review your skills and experience to see if they align with the position. If this role doesn't work out, don't worry. You'll still be in our network, and our recruiters will have access to your profile, which increases your opportunities even further.
At Kelly®, we're dedicated to helping you discover the next step in your career. Apply now to become a Service Writer and join our team today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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