Transportation Claims Analyst Job Listing at Kelly Services in Torrance, CA (Job ID US3552837_BH9790818)

Description

What's next for you? This great job. We're seeking a Transportation Claims Analyst  to work at one of our largest key accounts in the automotive industry in Torrance, CA. Sounds interesting? We'll be here every step of the way to help you through the process because we think job searching needs an upgrade (and a sidekick).

Shift: Monday-Friday 8:30am-5:00pm
10% ONSITE in Torrance, CA, must be able to able to commute to Torrance, CA

Pay: up to $33.89/hr

Why you should apply to be a Transportation Claims Analyst?

•  Opportunity to work with a premier automotive company.
• Supportive and collaborative team environment.
•  Opportunity for growth and development within the company.

The Transportation Claims Analyst is responsible for managing and optimizing the claims process after vehicles are found damaged during transportation. When a vehicle is damaged, the analyst processes high value claims within 3 days of receiving the damage notification. They ensure that claims related to vehicle damage are resolved promptly, aiming for a high recovery rate.

Key performance metrics include maintaining less than 10% of undisputed claims outstanding for over 90 days, ensuring claims are paid within 45 days, achieving a 90% recovery rate on disputed claims, and clearing cars from holds within 3 days of the final survey. The goal is to have zero time-barred claims, with a 9-month period for claim consideration.
Roles and Responsibilities:
- Process claims and maintain transportation claim records in CICS, ensuring credit memos are issued within 24 hours of Notice of Damage (NOD).
- Manage the Transportation Claims email inbox, responding promptly to inquiries.
- Evaluate claims resulting from dealer returns, ensuring responses to dealers within 72 hours and coordinating logistics for pick-ups.
- Handle large/high-value claims from Acts of God or derailments, ensuring mass credit memos and hold code removals are completed promptly.
- Process total loss claims by reviewing and approving ITD authorizations within 48 hours and coordinating final disposal paperwork.

Qualifications & Skills:
- Proficiency in Excel and strong time management skills.
- Excellent verbal and written communication abilities.
- Sound decision-making capabilities.
- (Desired) Logistics experience or claims experience.
- (Desired) Strong negotiation skills.

What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today!
#CB #1

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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