Treasury Management Representative Job Listing at Kelly Services in Dallas, TX (Job ID 10088142)

Description

Treasury Management Representative
Location: Dallas, TX
Pay Rate: $20.32/hour
Contract Type: Temporary to Potential Hire

At Kelly®, we're here to make it a whole lot easier for you. We're seeking a Treasury Management Representative for a to work at a premier financial institution. The ideal candidate will have proven ability to manage multiple tasks and requests efficiently in a fast-paced environment and possess prior experience in a call center environment within the Banking industry. Apply today for immediate consideration!

Position Responsibilities:

• Responding to telephone, email and fax inquiries from corporate customers, account officers, treasury management sales officers, relationship specialists, branches and other internal departments.
• Resolving Treasury Management customer issues quickly and creatively while focusing on quality and achieving market driven service levels.
• Utilize 20+ internal client applications/systems to obtain/research information
• Identifying qualified product referral and closed sales that contribute to the revenue stream.
• Handling customer inquiries, high level issues, and problem resolution of our client's national/international customers in all markets and time zones encompassing all lines of business and specialty industries.
• Responding to inquiries and troubleshooting issues related to TM products/services including the client portal, mainframe/internet transmissions, and sophisticated TM software/hardware for TM customers.
• Handling a high volume of inbound calls in a fast-paced environment and processing requests within an established service level.
• Walking customers through over 40 products and services and how to use them.
• Completing documentation, case management, research, and copying statements post-call.

Education and Qualifications:

• High School Diploma or equivalent (GED).
• 4 years of customer service experience.
• 3 years of retail, financial sales, or call/contact center experience.
• 4 years of Microsoft Outlook applications, data entry systems and internet search experience.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website