Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate Analyst, Sales Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Overview
The Associate Analyst is an important member of the New Zealand and Pacific Islands team, working hand in hand with the Country Manager and Account team to ensure smooth day to day operations, shape strategy and build data level insights. This hybrid role blends strategy development, market and portfolio performance analytics, business operations and targeted executive support.
Strong communication, curiosity, and analytical capability will help you succeed as you learn the payments landscape. You'll support day‑to‑day customer activities, operational tasks, onboarding processes, and broader strategic initiatives.
Role
Strategy and Market Support
- Work with the Country Manager and Account Leads to create, refine and maintain market strategy documents, business plans, customer account reviews and executive presentations.
- Assist with analysis and reporting including market insights, performance metrics, trend updates and competitor intelligence.
- Support strategic initiatives by preparing benchmarks, competitor analysis, research summaries and insights.
- Support Account Leads responding to day to day queries from customers, and coordinating follow ups
- Contribute to customer presentations, internal briefings and materials for senior stakeholders.
- Maintain tracking of agreements and deliverables, ensuring updates are accurate and tasks are logged.
- Participate in internal discussions with teams such as Product, Digital, Customer Delivery, Finance, and Marketing to gather information and help move work forward.
Targeted EA Support to Country Manager
- Manage the Country Manager's calendar, scheduling and prioritisation.
- Complete expense submissions
- Coordinate domestic and regional travel logistics
- Provide administration support for key customer and internal meetings.
All About You
- 1–3 years of work experience, ideally in business, analytics, operations, or customer‑facing roles.
- Strong communicator with clear verbal, written, and presentation skills.
- Strong PowerPoint and Excel skills - able to build crisp and compelling documents.
- Comfortable analysing data and presenting insights in a simple, logical way.
- Curious about payments, technology, and how digital solutions work.
- Organised, proactive, and able to manage multiple tasks with attention to detail.
- Enjoys working with customers and internal teams, building constructive relationships.
- Comfortable working in a commercial environment, with exposure to sales or customer servicing an advantage.
- Takes ownership, follows through on tasks, and delivers high‑quality work.
- Demonstrated integrity and discretion.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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