Digital Authentication Manager Job Listing at Mastercard in Toronto, ON (Job ID R-240733)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Digital Authentication Manager Overview

The Digital Payments team is looking for a Digital Authentication Manager to lead the enablement and operational performance of digital authentication in US and Canada. This individual will be an expert on payment authentication, with a focus on partner and product performance to drive adoption and scale.

The role will cover both Identity Check and MDES network tokens, partnering with internal stakeholders in product, acceptance and franchise. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses a strong organizational mindset.

Role
• Program management of authentication services with the largest financial institutions and merchants.
• Monitor issuer operational performance criteria for challenge and frictionless risk-based authentication to create insights on issuer performance and issuer optimization to drive market enablement
• Monitor merchant operational performance to drive market enablement
• End-to-end product operational responsibilities to ensure passkeys deliver a seamless digital checkout experience for consumers.
• Partner with regional and global Product Management, Franchise and Acceptance teams to build and enhance Mastercard's digital capabilities.
• Perform robust market landscape analysis to identify new customer segments for Mastercard to focus enablement efforts (e.g., Merchants, Payment service Providers, Processors, etc.).

All About You
• Strong product management and operational expertise with proven ability to execute highly complex projects, with multiple external and internal stakeholders.
• Ability to clearly articulate requirements for internal sizing and development.
• Willingness and ability to effectively partner and collaborate to prioritize and influence product development.
• Operates with a sense of urgency and sees problems through to resolution.
• Strong business acumen and excellent communication and interaction skills - ability to develop strategic narrative and lead customer-facing technical conversations across different levels of the organization.
• Proven ability to act as a team player and to create trust in cross-functional relationships.
• Forward thinking, with ability to develop creative approaches to solve business situations.

Salary range:
$135,000-216,000 Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website