Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Business Analysis PLEASE NOTE: As Mastercard is a global company, we sometimes have team members from outside of the location listed on this posting that are reviewing submitted applications.Please attach a copy of your resume in English to expedite the screening process.
Overview
The GBSC Strategy Enablement & Transformation team is composed of strong contributors with leadership abilities, consulting mindsets, and strong management skills.
The group acts as an internal consultant supporting the Global Business Services Organization which today supports four primary functions: Finance, People & Capability, Law, Franchise & Integrity and Sales & Marketing.
The Manager, Business Analysis role will be within the Global Business Services Center (GBSC) and focuses on metrics, data, and management reporting. The role supports the gathering, compiling, analyzing, and storytelling of various metrics and data points from across the GBSC.
The qualified candidate will be a member of a highly visible team working closely with leadership and internal stakeholders to develop, create, manage, and communicate regular management reporting including monthly operational reviews, overall performance stories, and other highly visible reports.
This position requires a highly collaborative individual with strong analytical and organizational skills, with keen storytelling abilities to bring together many performance metrics and data points into a cohesive performance narrative for leadership and stakeholders to consume.
Role
• Compiling, organizing, normalizing, and preparing data to create regular management reporting for operations and internal stakeholders.
• Using reporting tools (such as Power BI, Tableau, Excel) and an understanding of data collection/sampling techniques to extract data from primary and secondary sources.
• Performing analysis on data and measurement systems to confirm accuracy and assess the quality and meaning of results.
• Visualizing data and telling the performance story for diverse audiences up to executive leadership
All About You
• Must be fluent in English - written and verbal
• Highly skilled with data visualization and Power Point
• Background in Business Management, Operations Management, and/or Project Management with focus on communicating and reporting performance to internal stakeholders.
• Experience using analysis tools such as Power BI, Excel, Tableau
• Communicates clearly and effectively with superiors, peers, and stakeholders.
• Professional services or consulting experience a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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