Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Development, Retail & Merchants About MastercardAt Mastercard, our Services team is a key differentiator, offering cutting-edge solutions that empower our customers to grow and tackle their strategic challenges. With a focus on thinking big and scaling fast globally, our agile sales team delivers end-to-end solutions to a diverse customer base. Our services, driven by data and innovation, include data-driven consulting, loyalty programs, marketing services, and analytical platforms.
All About the Team
As a member of our sales team, you'll be at the forefront of generating excitement and demand for our unique solutions. You'll lead and collaborate with other team members to identify customer and prospect needs, qualify sales opportunities, and build a robust pipeline of leads. By orchestrating prospect discussions and demonstrations, you'll directly contribute to our revenue and reinforce Mastercard's position as an industry leader. You'll own the sales process from start to finish, from prospecting to executing commercial contracts.
Discover our solutions: https://www.mastercardservices.com/en
All About the Role
As a Business Development Manager, you'll lead and orchestrate business development for Data & Services in South-East Europe, focusing on Serbia and Croatia. You'll drive growth in our Retail & Commerce customer segment, which includes retailers, oil & gas, apparel, sporting goods, airlines, hotels, and consumer & packaged goods companies.
Key Responsibilities:
Lead Mastercard's Retail and Commerce business line for Serbia and Croatia as an individual salesperson, supported by diverse teams in Advisors and broader Mastercard.
Design, track, and leverage efficiencies of the full South East Europe Pipeline for Retail & Commerce.
Take a thoughtful approach to scoping clients' challenges and creating relevant, customized solutions by leveraging various Mastercard Advisors capabilities and assets.
Own the sales process from prospecting to executing commercial contracts.
Work closely with management team members to move sales processes into signed deals across the region.
Demonstrate outstanding individual performance while fostering a team-oriented environment within the Advisors group and other functions in Mastercard.
All About You
Demonstrated excellence and career development in a sales role.
Proven self-starter with a record of success in a team-oriented environment.
Sales experience, preferably in data analytics, professional services, and/or IT platforms.
Experience in developing and maintaining relationships, selling solutions to C-level clients in industries such as retail, travel, hospitality, telco, restaurants, CPG, or technology.
Passion for growing together, creating value, and moving fast, all with the highest level of decency and inclusion.
Excellent communication and persuasion skills, both written and oral.
Proven aptitude for learning technical terms and understanding complex technical solutions.
High level of energy, drive, enthusiasm, initiative, and commitment.
Ability to effectively influence a diverse, multifunctional team to align with shared goals and key focus areas, fostering collaboration and cohesion.
Consulting skillset/experience preferred but not required.
Bachelor's degree minimum.
Fluency in English and at least one South-Eastern European language.
Key Words: Manager, Business Development, Engagement Manager, Project Lead, Case Manager, Management Consulting, Strategy Consultancy
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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