Manager, Product Management – Technical Job Listing at Mastercard in Navi Mumbai, MH (Job ID R-244033)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management – Technical Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
About the Team
The Mastercard Open Banking product team brings to life our vision of empowering consumers to benefit from their financial data. We focus on creating innovative solutions that unlock FinTech potential and simplify everyday consumer experiences. Trusted by leading organizations, our Open Banking platform enables some of the industry's most transformative services. As a key driver of growth in this fast-expanding area, our team is shaping the future of financial connectivity by delivering new capabilities to market.

About You
We're seeking a collaborative and results-oriented product professional who thrives in a dynamic, fast-paced environment. You are passionate about empowering consumers, leveraging cutting-edge technologies, and delivering impactful solutions. As a natural leader and team player, you excel in building relationships and driving strategic outcomes. If you're ready to bring energy, creativity, and accountability to a highly visible team, we'd love to hear from you.

About the Role
You will be a member of the Global Open Banking Network Services product team. This team is focused on building open banking and platform solutions that address market needs around customer experience, fraud, and account-to-account (A2A) payments globally. As a member of this team, you will be responsible for the overall product development of the global portal services and will contribute to the development, optimization, and expansion of Mastercard's Open Banking portal solutions.
Job responsibilities include:
• Setting the vision and direction for sets of portal features
• Leading individual contributors who are conceptualizing the one-to-two year view of how the business and customers will interact with Open Banking portals
• Exhibiting expertise across multiple platform products and building tight connections to resources to drive overall strategy and teams inside your organization while influencing those outside your organization to deliver the expected results
• Diving deep into the work of your team and identifying short-and-medium-term risks to portal development and adoption, while proposing solutions to address them
• Continuously monitoring feature development and associated defects at the platform and product level as well as runtime operational metrics for in market capabilities
• Making trade-off decisions as required and contributing to organizational planning
• Managing escalations, assessing the alternative to resolve (path to green) and builds a plan for resolution
• Engaging with product managers to identify key platform and product issues; soliciting feedback on the portal roadmap
• Leveraging data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
• Overseeing team-wide product operations, leads junior Product Owners who may own individual components, and coordinates team-wide improvement goals
All About You

• 5-7 years of experience in product management and/or product development with 2-3 years of experience managing a team.
• Knowledge of Open Banking, Consumer Payments; Platform and/or Portal development experience a plus.
• Global or multi-national business experience strongly preferred along with highly developed multi-cultural sensitivity
• Ability to work with a globally diverse team across different time zones
• Superior analytical and problem-solving skills
• Ability to structure, manage, and coordinate several complex workstreams with multiple stakeholders
• Self-motivated and ability to work independently (and with ambiguity) while operating within a team environment
• Ability to challenge established views and assumptions at all levels and facilitate/lead discussions & debates
• Strong interpersonal and leadership skills to influence and build credibility, team oriented, collaborative, diplomatic, and flexible
• Personal presence and ability to clearly communicate compelling messages to senior management and business partners
• Strong oral & written communication and presentation skills, including communicating thoughts, ideas, and solutions logically in oral and written form
• Excellent listening skills and facilitating /guiding senior executives/colleagues
• Experience leading /motivating and managing teams and mentoring other colleagues
• Undergraduate degree with 10+ years of experience. MBA preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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