Product Specialist - Test & Learn Job Listing at Mastercard in Arlington, VA (Job ID R-245155)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Specialist - Test & Learn Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

Overview

Services is a key differentiator for Mastercard, providing cutting-edge products and services that help our customers. Focused on thinking big and scaling quickly around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business experimentation (Test & Learn), and data-driven information and risk management services.

Test & Learn

As a member of the Test & Learn Product Management team, you will build industry-leading experimentation software which brings sophisticated analytic techniques to businesses and users around the world. We are rapidly building new products, improving existing products, and expanding the ways we deliver Test & Learn to our clients. We are looking for innovators who can execute and evolve our product strategy, tackling the big challenges of the future.

In this role, you will be responsible for being the product lead on an analytics-oriented development team. Partnering closely with cross-functional collaborators like engineering and data science teams to understand software capabilities, UX designers and users to understand use cases and design solutions, and additional business stakeholders to understand commercial value and development priorities.

Role:

• Drive the development of new functionality within an analytics platform used by the world's largest organizations to make critical, multi-million-dollar decisions
• Develop product strategy derived from user research, market trends, customer pain points, and commercial priorities
• Translate a deep understanding of our users into specific products and features, leveraging user research, market research, sales and marketing knowledge, and usage data to inform decisions
• Own end-to-end feature development. Identify and prioritize problems, define use cases, design solutions, write requirements, support development and testing, and measure impact to inform future decisions
• Work hand-in-hand with cross-functional product teams to bring ideas to life, from problem identification to solution design, requirements development, testing, deployment, and performance measurement
• Work together with UX designers, engineers, and data science teams to deliver feature ideas and concepts to users. Executing strong technical, analytical, and design skills in order to build valuable enhancements and features to the software platform
• Act as a product evangelist, partnering with the sales team to deeply understand customer needs and effectively communicate the value proposition of the analytics


All About You

• Strong technical aptitude and ability to understand complex technical concepts
•Can work closely with cross-functional partners like engineers, designers, sales, marketing, and users
•A quick learner with the ability to multi-task in a team environment, not afraid to ask questions and make decisions. Enthusiastic, effective team member and mentor
•Familiarity with data science concepts, machine learning algorithms and techniques, and software development approaches
•Broad strategic thinking skills, adept in translating product vision/strategy into an actionable roadmap
•Creative problem-solver, can balance competing needs and prioritize thoughtfully
• Passion for delivering high-quality products that meet customer needs and drive business success
•Self-motivated with the ability to work independently and manage multiple tasks simultaneously.
•Strong professional presence. Excellent interpersonal, written, and oral communication skills.
• Professional experience in product management, data science, analytics, technology, economics, and/or similar fields Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Arlington, Virginia: $89,000 - $141,000 USD

 Apply on company website