Regional Product Commercialization Manager, Operational Insights Program Job Listing at Mastercard in Athens, Attica (Job ID R-244832)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Regional Product Commercialization Manager, Operational Insights Program Job Title: Regional Product Commercialization Manager, Operational Insights Program

Overview

Mastercard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise.
• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data.
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more.

We are looking for a seasoned product manager within the Operational Insights (OI) Program Regional Product Management team to play a key role in the commercialization/go-to-market execution for its products, specifically for Operational Reports in Europe.
The team's goal is to ensure the long-term competitiveness of our payment network, for existing and new payments use cases; and to grow revenue by delivering more value to our customers.
This person will be part of a team of product managers and drive key activities including development and execution of the go-to-market strategy, defining the product value proposition, create sales and delivery materials and play a key role in sales and delivery enablement finding ways to optimize the revenue.
This person will partner closely with other members of the Regional and Global Product Management technical team as well as Sales and Business Development teams, to ensure product strategy, roadmap and vision is aligned with the go-to-market strategy and product business priorities.

Product Managers in Data & Services at Mastercard
• Translate a deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
• Understand regional needs and market nuances, and support clients in day-to-day queries to serve customer needs

Role
• Act as an expert, advocate, and champion for OI program products, based on deep understanding of operations trends in card networks and payment processing/reconciliation
• Identify white space opportunities for Operational Reports and play a key role in developing new go-to-market strategies focused on existing and new segments, networks
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals and coordinate across cross-functional teams for product sales and usage
• Engage with customers to capture the client feedback (VOC, NPS) and identify opportunities for continuous product improvement
• Manage and track the product P&L and support the forecasting/budgeting discussions for the products
• Find revenue optimization opportunities by cross selling and upselling collaborating with different verticals, support the customer life cycle strategy that enable retention of the customer base increasing the lifetime value

All About You
• Strong card network and/or card processing experience; strong understanding of card operations, reconciliation, and supporting data analytics
• Experience of developing and driving go-to-market initiatives – particularly in a cross-functional environment, highly organized and able to manage and prioritize competing initiatives as well as tactics to optimize revenues
• Experienced in customer-facing roles - driving critical business discussions, deepening engagement, and demonstrating empathy to understand customer pain points
• Experienced in driving end to end execution of initiatives – particularly in a cross-functional environment, managing and prioritizing competing initiatives
• Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
• Demonstrated ability to work independently as well as ability to collaborate in cross-functional teams and navigate in a global business environment, with colleagues that are located around the globe

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website