Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Business Development Key Responsibilities• Strategic Account Management
o Serve as the primary point of contact for financial institutions and local/state governments in the public sector.
o Design and execute account strategies aligned with Mastercard's business objectives, ensuring the achievement of annual client plans.
o Monitor the financial performance of assigned accounts, including P&L management, profitability modeling, and financial forecasting.
• Business Development and Sales Strategy
o Identify growth opportunities within existing and new accounts, promoting innovative payment solutions.
o Collaborate with internal teams to ensure the successful implementation of initiatives and projects that strengthen client relationships.
o Support the execution of marketing campaigns, advertising, and product management initiatives aimed at enhancing public sector engagement.
• Client and Stakeholder Relationships
o Maintain strong relationships with key clients, acting as a strategic partner and providing tailored recommendations based on data analysis and market trends.
o Participate in high-level discussions with decision-makers both internally and externally.
o Coordinate with internal teams (sales, product, finance) to ensure comprehensive support for clients and alignment with regional objectives.
• Project Management
o Lead small to medium-sized projects from conception to implementation, ensuring delivery within established timelines and budgets.
o Track key performance indicators (KPIs) and generate regular reports on progress, risks, and outcomes.
Requirements and Experience
• Professional Experience
o 3-5 years of experience in financial services, payments, cards, or related fields.
o Familiarity with the public sector and its specific dynamics and challenges (preferred).
o Experience working in collaborative environments, including customer site visits and corporate facilities.
• Knowledge and Skills
o Strong ability to interpret financial indicators and manage the P&L of strategic accounts.
o Advanced skills in data analysis to develop profitability models, financial forecasts, and competitive analyses.
o Ability to understand, adapt, and implement Mastercard's sales framework to meet the needs of clients and assigned accounts.
• Core Competencies
o Customer-oriented with excellent communication skills.
o Proficiency in project management and cross-functional team coordination.
o Analytical problem-solving skills to influence account strategies.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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