Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist - Revenue Assurance OverviewMastercard's Services business is focused on delivering value beyond payment transactions. By combining deep payments expertise, proprietary data assets, and a global network of partners, Services supports customers through analytics, consulting, cybersecurity, loyalty, and marketing solutions.
The Revenue Assurance function plays a critical role in protecting revenue integrity, improving billing accuracy, and strengthening trust with customers by identifying, preventing, and mitigating billing leakage across Services products and geographies.
About the Role
As a Revenue Assurance professional, you will operate at the intersection of data, billing systems, and process excellence, acting as an internal partner to Services business teams.
You will help design and scale proactive revenue assurance capabilities, leveraging analytics, automation, and structured process improvements to ensure revenue is accurately billed and risks are identified early.
In this role, you are expected to:
Develop a strong understanding of Services products, billing models, pricing structures, and end-to-end revenue flows.
Engage with Product, Billing Operations, Finance, Technology, and regional teams to understand billing pain points, control gaps, and drivers of revenue leakage.
Identify and design solutions using structured problem-solving and data-driven analysis, with a focus on preventing issues before they result in missed billing or waivers.
Support the development of scalable revenue assurance frameworks, including automated checks, validation logic, and monitoring mechanisms.
Apply a process-oriented mindset to identify opportunities to standardize, centralize, or strengthen billing and onboarding workflows.
Contribute to the creation of design artifacts such as process flows, control frameworks, requirements documentation, and operating model definitions.
Ensure effective execution of initiatives through disciplined project management and collaboration with multiple stakeholders across geographies.
Monitor key assurance indicators and support continuous improvement through process enhancements, system changes, and targeted automation.
All About You
4–7 years of experience in analytics, finance, operations, revenue assurance, or business transformation roles, preferably within B2B or services-led organizations.
Experience working in ambiguous, unstructured problem spaces, applying first-principles thinking to diagnose issues and design practical solutions.
Strong process and control mindset, with the ability to think end-to-end across systems, data, and business workflows.
Proven ability to manage and influence multiple stakeholders across functions and regions.
Strong analytical capability with hands-on experience in:
ETL and data transformation
Data modeling
SQL
Power BI (data models, measures, dashboards)
Python and/or Alteryx for analytics and automation
Excellent communication skills, with the ability to translate complex analysis into clear, structured insights for senior stakeholders.
Undergraduate or master's degree in engineering, analytics, finance, economics, or a related field.
Nice to Have
Exposure to billing systems, revenue assurance, or financial controls.
Familiarity with Salesforce or enterprise onboarding workflows.
Experience in payments, fintech, or enterprise services environments.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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