Senior Technical Program Manager – Compliance coordinator Job Listing at Mastercard in Ballerup, Capital Region of Denmark (Job ID R-249515)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager – Compliance coordinator Senior Technical Program Manager - Compliance Coordinator

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Mastercard's local Supplier Management team in Denmark and Norway is seeking a highly skilled and motivated Senior Technical Program Manager - Compliance to join our team. This role is critical to ensuring compliance with local regulatory and contractual requirements in the two countries, particularly in relation to the Digital Operational Resilience Act (DORA) and local outsourcing regulations.

The main tasks will include maintaining data accuracy for suppliers in our Contract overview tool and Register of Information, as well as provisioning data, managerial reports and presentations to our Outsourcing Committee, audit, risk management and other supporting functions.

The ideal candidate possesses a data mindset and is proficient in using various tools for collecting data, analysis, and reporting, such as Excel and Power BI. The candidate should also have knowledge of relational database systems like SQL Server or Oracle. Experience with process automation tools like Microsoft Power Automate is advantageous. Our primary reporting format to financial authorities will be based on the XBRL standard, so basic knowledge of XML is beneficial. The candidate should have strong analytical skills, attention to detail, and the ability to work efficiently both independently and as part of a team.
Role
Key responsibilities in this position is:
• Outsourcing Officer support: Support the Danish Outsourcing Officer with preparation, reporting and follow-up actions related to the formal Oversight Committee and other forums related to third party management.
• Compliance Data Management: Recording and reporting data related to supplier engagements, ensuring accurate and timely reporting in accordance with regulatory requirements.

• DORA Implementation: Support the DORA implementation program based on gap assessments, working closely with the compliance team to close identified gaps, including implementation of supplier management workflow and tools supporting this process.
• Coordination: Strong process handling skills and ability to collaborate and structure dialogue with stakeholders across various departments, including Legal Compliance, to ensure effective and timely deliveries.
• Audit and Risk Reporting: Provide comprehensive reports for the Outsourcing Committee, audit, and risk management, ensuring all data is up-to-date and accurate.
• Operational Participation: Actively participate in audit and compliance-related activities, including governance
• Team Collaboration: Team Player bringing internal stakeholders across Mastercard together to navigate and manage compliance processes and supplier data efficiently.
All About You

The ideal candidate for this position should have:

• Education:
• Bachelor's degree in data analytics, Legal, Sourcing or a related field.

• Experience:
• Handling and governance of compliance data management/ office tools and systems and with data analysis, supplier/ sourcing management.
• Experience within financial services risk and compliance framework, audit standards, and knowledge about Nordic risk and compliance regulations would be an advantage.
• Some working experience in cooperating with IT development teams will be an advantage.
• Basic understanding of products and services within the A2A payment market in Denmark and Norway.

• Skills:
• Data Management (e.g. data modelling, quality assurance, reporting; statistical analysis; architecture; Business Intelligence; visualization & governance)
• Advanced expertise in using office tools (Power BI, DOMO, MS Office and Excel)
• Strong analytical skills and attention to details
• Project management skills with the ability to manage multiple tasks simultaneously
• Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Operational and data-driven mindset with the ability to work structured and systematically
• Ability to build strong working relationships and managing a comprehensive stakeholder landscape
• Preferred Qualifications:
• Fluency in English and Danish or Norwegian

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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