Description
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Job Summary
Sr Product Owner
**Preferred experience with AI and emerging technologies in a functional product role
The Senior Product Owner is responsible for defining, prioritizing, and delivering digital product capabilities (e.g. external portals, internal applications, emerging technologies etc.) for the assigned business unit, creating measurable business and customer value. This role collaborates closely with business stakeholders, technology partners, project/program leadership, and cross functional teams to define product vision, translate needs into actionable work, and ensure successful delivery and adoption
Responsibilities:
- Accountable for maintaining prioritized product roadmaps and backlogs based on measurable value, strategic alignment, dependencies, and effort. Collaborates with leadership, stakeholders, and technology partners to define and continuously refine the product vision and roadmap. Ensures alignment between business goals, user needs, operational priorities, and enterprise strategy.
- Acts as the primary liaison between business and technical teams. Leads sessions with business partners to gather, refine, and validate goals, ensuring alignment across multiple stakeholder groups. Translates these objectives into well-structured product goals and user stories with clearly defined requirements and acceptance criteria.
- Works closely with project team, project management office, change management, and technical delivery teams to establish and coordinate timelines and support user readiness, ensuring timely achievement of goals and effective organizational adoption.
- Measures and assesses performance metrics, customer feedback, operational performance, and business value realization.
- Actively participates in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint demos, and more.
- Communicates issues, risks, decisions, and updates to cross-functional stakeholders consistently and effectively.
- Performs other duties as assigned.
Qualifications:
Education and Experience:
- Bachelor's degree in Business, IT, Analytics, or related field. Master's Degree or MBA is preferred.
- Equivalent education and experience directly related to the role may substitute for a degree.
- 5 or more years experience as a Product Owner or Product Manager, or equivalent progressive experience, preferably within the health insurance industry
- 3 years experience influencing cross-functional teams and managing stakeholders, including senior project leadership and vendor partners.
- Demonstrated experience working in an Agile development environment, working with cross functional teams.
- Proven expertise working with and influencing stakeholders to understand business goals and make conscientious decisions in alignment with strategy.
Professional Certification(s):
- Project Management Professional (PMP) or similar industry recognized certification preferred.
- Certified Scrum Product Owner (CSPO) or equivalent certification preferred.
Technical Skills and Knowledge:
- Strong strategic thinking and problem-solving abilities, with the ability to synthesize complex information and provide actionable recommendations.
- Deep understanding of various product management practices, user story creation, backlog management, and prioritization.
- Knowledge of project management and process improvement methodologies, including Agile and Scrum.
- Knowledge of health insurance operations.
- Exceptional communication and presentation skills, with the ability to convey complex ideas clearly and effectively. Including strong proficiency with PowerPoint and Word.
- Ability to work independently and collaboratively with various levels of the organization.
- Maintains a strong outcomes-oriented mindset, ensuring product efforts drive measurable business value
Job Summary
Lead Product Owner
**Preferred experience with AI and emerging technologies in a functional product role
The Lead Product Owner is responsible for defining, prioritizing, and delivering digital product capabilities (e.g. external portals, internal applications, emerging technologies etc.) for the assigned business unit, creating measurable business and customer value. This role collaborates closely with business stakeholders, technology partners, project/program leadership, and cross functional teams to define product vision, translate needs into actionable work, and ensure successful delivery and adoption.
Responsibilities:
- Leads the creation and maintenance of prioritized product strategies, roadmaps, and backlogs based on measurable value, strategic alignment, dependencies, and effort. Leads team collaboration with leadership, stakeholders, and technology partners to define and continuously refine the product vision and roadmap. Ensures alignment between business goals, user needs, operational priorities, and enterprise strategy.
- Leads sessions with business partners to gather, refine, and validate business goals, ensuring alignment across multiple stakeholder groups. Translates these objectives into well-structured product goals and user stories with clearly defined requirements and acceptance criteria.
- Partners with project team, project management office, change management, and technical delivery teams to establish and coordinate timelines and support user readiness, ensuring timely achievement of goals and effective organizational adoption.
- Identifies, measures, and assesses performance metrics, customer feedback, operational performance, and business value realization. Proactively identifies opportunities to improve processes and implement solutions for cross-functional team members.
- Mentors and reinforces best practices with Product Owner team members. Acts as subject matter expert for the team, staying current on relevant industry trends.
- Actively participates in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint demos, and more.
- Communicates issues, risks, decisions, and updates to cross-functional stakeholders consistently and effectively.
- Performs other duties as assigned.
Qualifications:
Education and Experience:
- Bachelor's degree in Business, IT, Analytics, or related field. Master's Degree or MBA preferred.
- Equivalent education and experience directly related to the role may substitute for a degree.
- 7 years experience as a Product Owner or Product Manager, or equivalent progressive experience, preferably within the health insurance industry.
- 7 years experience influencing cross-functional teams and managing stakeholders, including senior project leadership and vendor partners.
- Demonstrated experience working in an Agile development environment, working with cross functional teams.
- Proven expertise working with and influencing stakeholders to understand business goals and make conscientious decisions in alignment with strategy.
Professional Certification(s):
- Project Management Professional (PMP) or similar industry recognized certification preferred.
- Certified Scrum Product Owner (CSPO) or equivalent certification preferred.
Technical Skills and Knowledge:
- Strong strategic thinking and problem-solving abilities, with the ability to synthesize complex information and provide actionable recommendations.
- Deep understanding of various product management practices, user story creation, backlog management, and prioritization.
- Strong knowledge of project management and process improvement methodologies, including Agile and Scrum.
- Strong knowledge of health insurance operations.
- Ability to work with limited guidance and collaboratively with various areas of the organization.
- Exceptional communication and presentation skills, with the ability to convey complex ideas clearly and effectively. Including strong proficiency with PowerPoint and Word.
- Ability to work independently and collaboratively with various levels of the organization. Ability to lead cross functional teams.
- Maintains a strong outcomes-oriented mindset, ensuring product efforts drive measurable business value.
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
- We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
- Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
- On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
- Discounts at many places in and around town, just for being a Medical Mutual team member.
- The opportunity to earn cash rewards for shopping with our customers.
- Business casual attire, including jeans.
Excellent Benefits and Compensation:
- Employee bonus program.
- 401(k) with company match up to 4% and an additional company contribution.
- Health Savings Account with a company matching contribution.
- Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
- Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
- Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
- After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
An Investment in You:
- Career development programs and classes.
- Mentoring and coaching to help you advance in your career.
- Tuition reimbursement up to $5,250 per year, the IRS maximum.
- Diverse, inclusive and welcoming culture with Business Resource Groups.
About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
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