Description
Medical Mutual employees must submit their applications through MySource.
Note: This is a hybrid role based in Brooklyn, OH, requiring three days per week on-site.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Job Summary:
Support MA and individual business processes to promote the retention of existing business and the acquisition of new. Analyze existing processes to simplify human and technical interactions that meet the needs of customers, brokers and health care reform regulations.
Responsibilities:
- Participates in team analysis through research of existing processes and related system tools with the goal to develop specifications for improvements.
- Coordinates and performs analysis to support and assist in troubleshooting customer channels utlizing sales processes.
- Performs analysis to support individual sales units with competitive anlysis regarding processes, product and price
- Coordinates interactions with system coordinators and technicians in order for Medical Mutual to be compliant with Centers for Medicare & Medicaid and prepared to sell at HealthCare.gov and other ACA marketplaces.
- Researches and works with internal departments to support sales needs on many healthcare reform related topics.
- Performs other duties as assigned
Qualifications:
Education and Experience:
- Bachelor's degree in Business Administration, Health Care Administration, or related field.
- Five years of progressive experience in a related field.
Technical Skills and Knowledge:
- General knowledge of health care benefits and products.
- Intermediate level PC proficiency using various software including spreadsheets, word processing, graphics and database packages (DB2, SQL, QMF for Windows).
- Highly effective interpersonal and communication skills.
- Excellent organizational and coordination skills.
- Flexible and adaptive to a changing market.
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