Integration Analyst Job Listing at MedStar Health in United States of America (Job ID 157474)

Description

About the Job

General Summary of Position
Responsible for maintenance and daily operations of system integration functions. The analyst also monitors system efficiency updates software to correct errors and supports software application upgrades.

Primary Duties and Responsibilities

• As appropriate for the specific application(s) performs duties required to back up and/or monitor application assets to ensure continuity in service.
• As appropriate for the specific application monitors and tests the ongoing production performance to assure appropriate operations in terms of response time and storage capacity.
• Demonstrates a working knowledge of project management principles and tools in support of application tasks and/or projects. Assists with special projects. Adheres to PMO standards for documentation.
• Develops and maintains user and application support documentation to stimulate optimal use of applications.
• Develops and updates support documentation in designated documentation repositories.
• Develops test scenarios and test plans. Performs the testing of software updates/fixes and routine maintenance. Validates that systems operate and perform properly through the controlled unit system integration and volume testing.
• Exhibits a working knowledge of the current technology trends and/or developments in the healthcare industry in order to serve as a resource for the I.S. department and customers.
• Has a basic understanding of and provides support for integration of applications within and beyond the corporate computing environment.
• Performs problem analysis in support of decisions and planning in specific application processes. Analyzes the impact of application modules on departments. Develops solutions to meet project objectives. Coordinates vendors Information Services associates and users in troubleshooting problems and resolving software or procedural issues.
• Provides general support to customers within and beyond the corporate organization in the implementation and operational use of software applications. Assists customers and vendors by addressing information needs related to software performance and requests.
• Skilled in Microsoft applications and other presentation tools to effectively communicate ideas data and recommendations. Actively participates in meetings committees and/or multi-disciplinary quality and service improvement teams in support of department activities.
• Supports the implementation of improvements enhancements and updates to applications. Analyzes the impact of application modules on departments and develops solutions to meet project objectives. Participates in the requirements analysis functional specification definition and project work plan designs.

Minimal Qualifications
Education

• Bachelor's degree in Computer Science or Software Engineering, or equivalent technical experience required

Experience

• 2 years related technical experience in a healthcare or business environment preferred including application support and shell script programming and development languages required 
• Experience in systems analysis/development customer service vendor interaction and information systems required

Licenses and Certifications

• No special certification registration or licensure required

Knowledge Skills and Abilities

• Strong analytical communication and customer service skills to support interface developmental life cycle as well as daily operations.
• Strong interpersonal skills to effectively deal with internal and external customers.
• Understanding of information systems and their impact on customers.
• Experience in two or more of the following languages: JAVA C C++ Perl Tcl SQL JavaScript or a compiler language.
• Familiarity with Healthcare and HL7 standards is preferred.
• Must be willing to carry a pager/cell phone and be available for 24 x 7 on-call support to include weekdays evenings weekends and holidays. Frequency of rotation will vary depending on need/size of department.