Description
About the Job
General Summary of Position
Provides organization direction oversight and support as required to a wide range of quality improvement related activities. Acts as the system administrator and database manager for the hospital's patient safety event management (PSE) system. Works with clinicians administrators and leadership within the hospital to implement and sustain a system for process improvement that supports the reduction of medical errors and other factors that contribute to unintended adverse patient outcomes. Fosters a just culture of safety through HRO education accreditation readiness continuous quality improvement and systems improvement based on data analysis. Responds to patient inquiries including compliments concerns and complaints. Conducts investigations as needed; logs in tracks and documents through resolution. These functions are coordinated with the department head and are performed in accordance with all applicable laws and regulations and MedStar Health's philosophy policies procedures and standards.
Primary Duties and Responsibilities
Education
- Bachelor's degree preferably in Nursing or other Health Care related field required
- 3-4 years Three years of progressively responsible patient safety and administration experience preferably in a health care setting. required
- One year of relevant professional-level work experience may be substituted for one year of required education.
- Ability to communicate effectively to identify issues and to work toward solutions that will improve the quality of care provided by the hospital and improves patient safety.
- Ability to synthesize data and present the results in an easily understood form.
This position has a hiring range of
USD $71,843.00 - USD $135,907.00 /Yr.
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