
Description
General Summary of Position
Schedule: Monday 7:00am -3:30pm; Tuesday - Friday 8:00am -4:30pm
Required weekend and evening availability for community events on average 1 time per month. Main Driver for South Baltimore location will also be required to cross cover for the North Baltimore location as needed.
The Mobile Health Center (MHC) Patient Access Coordinator is responsible for the safe transportation of the MHC vehicle to and from community partner sites. Coordinates the proper running and maintenance of the vehicle serving the communities in the service areas of the Care Transformation within the Baltimore Region. Collaborates with other team members and entities to help facilitate timely and appropriate access to care to patients in underserved areas. Serves in a multi-faceted capacity of driver and patient access associate to communicate with patients, families, providers, other team members, quality review and insurance companies to obtain the proper information and insurance verification to assure quality patient care, payment of accounts, and access to higher level of care beyond the MHC. Registers and assists patients with completing the financial assistance process and other necessary protocols/processes. Provides other registration, clerical, billing, administrative, and patient access support as required.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED or equivalent required and
- Commercial Driver's license (CDL), Class B and airbrakes required and
- Hazmat preferred
Experience
- 2 years of experience in driving and maintenance of a commercial vehicle preferred and
- 2 years of experience in patient access services and/or patient registration preferred and
- 1-2 years Knowledge of medical terminology preferred
Licenses and Certifications
- CDL - Group B - Commercial Drivers License Valid Commercial Driving License (CDL), Class B and airbrakes in the State of Maryland with no current points assigned to Driver's License required and
- Drivers License - Endorsement A (Air Brakes) Valid Commercial Driving License (CDL), Class B and airbrakes in the State of Maryland with no current points assigned to Driver's License required and
- HAZMAT Certification Hazmat preferred
Knowledge, Skills, and Abilities
- Verbal and written communication skills.
- Basic computer skills preferred.
- Working knowledge of various computer software applications.
- Ability to operate standard office equipment.
- Customer service experience required.
This position has a hiring range of $18.00 - $28.73
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