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Company: MedStar Medical Group
Location: Baltimore, MD
Career Level: Associate
Industries: Not specified

Description

General Summary of Position

MedStar Health has an opportunity for a Patient Accounts Specialist to join the Patient Accounting Non-Government Follow-up team with MedStar Patient Financial Services.  As a Patient Accounts Specialist on this team, you will be responsible for interpreting and evaluating appeals to include follow-up with payers to assure timely turn around for claims resolution and reimbursement. Must be able interpret explanation of benefits and have a clear understanding of payer methodology. Works in a team environment.  About MedStar Patient Financial Services – Patient Accounting Non-Government Maryland Team:
The Non-Governmental Follow Up Department works all Commercial, HMO, MCO, Medicare Advantage and Workers' Comp payers for 7 MedStar Health hospitals located in Maryland.   The department completes follow-up on accounts that have been billed and either no payment has been received or when only partial payment is received.  The team is also responsible for submitting appeals and payment reconsiderations on denials and underpayments as necessary.


Primary Duties and Responsibilities

  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
  • Attends training sessions and workshops offered, to include but not limited to, CPAT Training, bulletin review, etc. Attends and successfully completes required Continuing Education Units (CEU) for the PFS Training Program. Completes annual mandatory training (SITEL) within defined time frame.
  • Keeps abreast of regulatory and specific changes as it relates to billing requirements and payer specific follow up.
  • Maintains daily performance benchmarks as it applies to interpreting and evaluating appeals to include follow up with payers. Completes coding report updates within the standard set in a timely manner to begin the daily workflow process. Responsible for reconciliation of reports to SMS and information that was posted.
  • Maintains departmental QA standard within established error rate.
  • Meets team specific benchmark as it applies to completed Tracking Forms forwarded to the Operational Desk after completion on a daily basis, >$10K, >$20K, AR15, AR30, and AR45.
  • Participates in PFS workgroups, staff meetings and work events.
  • Participates in multi-disciplinary quality and service improvement teams.

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    Minimum Qualifications
    Education

    • High School Diploma or GED equivalent required

    Experience

    • 1-2 years experience in patient accounting, accounts receivable or related healthcare field required or
    • An equivalent combination of experience and college education in accounting, finance or healthcare administration required

    Knowledge, Skills, and Abilities

    • Detailed working knowledge and demonstrated proficiency in at least one specific payers application billing and/or collection process.
    • Requires basic working knowledge of UB04 and Explanation of Benefits (EOB).
    • Requires some knowledge of medical terminology and CPT/ICD-9/10 coding.
    • Excellent communication, analytical, interpersonal, and organizational skills.
    • Proficient uses of hospital registration and/or billing systems and personal computers as well as Microsoft Excel and Word applications.
    • Ability to type 35 WPM.


    This position has a hiring range of $18.33 - $31.61

     


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