Description
Status: Part-time, 32-hours per week
Schedule: Tuesday-Friday, 11:30am-8:00pm
Job Summary:
MedStar Health is looking for a Patient Registrar to join our team at MedStar Montgomery Medical Center!
Under the direction of the Admissions Manager, the Patient Registrar is responsible for the day-to-day monitoring of workflow in a specific area of patient registration. Acts as a resource to the staff for operational issues and to any other customer who may need assistance.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
Performs all duties related to patient registration process. Accurately completes all MSP forms and admissions paperwork. Collect demographic and insurance information, ensuring accuracy and completeness.
Explains processes and procedures to patients and family members. Obtains signed copies of required forms and information such as Directory preference NOPP consent to treat, fiscal responsibility and patient identification verification. Collects co-pays and deductibles from the patient. Verifies insurance information through HDX and EVS.
Complete pre-admission information forms. Distributes Blank copies of the Advance Directive to all inpatient Admissions Collects and scans completed Advance Directives, insurance cards and signature forms.
Provides all services needed by patients and family members to ensure a smooth and efficient registration process. Greet patients. Ensures that patients and family members understand processes and procedures.
Answers and screens incoming phone calls. Provides explanation and copy of requirements while demonstrating consideration for individual preferences. Responds to patients' questions and concerns.
Qualifications:
High School Diploma or GED.
3-4 years' experience in a fast-paced customer service environment, preferably in a medical setting.
Ability to read, write, and communicate effectively in English.
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