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Company: MedStar Medical Group
Location: Washington, DC
Career Level: Entry Level
Industries: Not specified

Description

The Unit Clerk is accountable for the provision of clerical service to a specific patient care center to include direct and indirect communication, coordination of information and resources in a safe and efficient environment. The incumbent in this position will work in a 'float' capacity where the individual will be required to work within various different departments based on clinical need.
Education

  • High School Diploma or GED required or
Experience
  • Less than 1 year 6 months of hospital or health service related experience preferred
Knowledge, Skills, and Abilities
  • The ideal candidate must have excellent customer service skills, sensitivity to patients and family members, be able to work in a team with various healthcare professionals, ability to multi task in a fast paced environment and be highly organized.
  • Performs reception, clerical and information system functions which support the standards of MedStar National Rehabilitation Network (MNRN) and the Nursing Services.
  • Maintains the Nursing Station as a vital communication center.
  • Communicates with all levels of employees, patients and visitors.
  • Prepares records and reports and maintains charts as directed.
  • Participates in effective and efficient management of material and financial resources.
  • Informs the Director of Nursing and/or Clinical Manager of unit status in regards to clerical function, system maintenance and work flow.
  • Responsible for the implementation of customer service standards with patient, family, staff and visitors.
  • Demonstrates job knowledge and takes steps to remain competent in skills required.
  • Participates in nursing in-services.
  • Maintains hospital and unit based competency.
  • Uses electronic systems as required to comply with mandatory education and training.
  • Assist with the training of new nursing staff.
  • Demonstrates interest in the position, keeps up-to-date with changes in responsibilities and makes efforts to learn new skills.
  • Attends staff meeting or attains newsletter to gain information related to unit activities and goals.

  •  Apply on company website