Description
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
This is a REMOTE position.
The Associate Analyst - TDO - provides support of the HR systems processes utilized by Mercy. Serves as technical point-of-contact for assigned functional areas and assists HRS team with ensuring data integrity and testing of system changes. Assists management in identifying improvement opportunities, recommending business process enhancements. Supports HRS upgrades and/or patches and participates in testing of these changes. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Production Support and Customer Service
- Performs support tasks including scheduled intake and recurring activities with focus on service excellence.
- Maintains familiarity with all computer systems used within the department, utilizing as necessary.
- Review and as appropriate process security requests for HR systems.
- Researches and resolves HRS-related issues, providing appropriate information to customers in response to inquiries.
- Fluent in the processes performed by customers in order to respond to questions and assist as needed.
- Evaluate supporting tasks for effectiveness and offer enhancement suggestions, when identified, to management for implementation.
- Supports and maintains implementation of new processes/systems.
- Develop and/or update procedures, guidelines and documentation for HR system users.
System Maintenance
- Assist in the review, testing, and implementation of HR system upgrades or patches.
- Collaborate with functional and technical staff to coordinate process changes.
- Documents testing processes and results.
Project Work/Other Duties as Assigned
Qualifications:
- Experience: One to three years HRIS experience, with special focus in HR/Payroll/Benefits system administration and support.
- Required Education: HS diploma or GED.
- Other:
- Ability to follow written procedures/direction.
- General understanding of a variety of operating systems.
- Working knowledge of MS Excel and HR/Payroll processing and Timekeeper system, preferably Lawson and Kronos; MS Access knowledge helpful.
- Strong interpersonal and written communication skills.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
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