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Company: Mercy
Location: United States of America
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech

Description

Find your calling at Mercy! Responsible for planning, recommending, implementing, medical necessity and appropriateness review programs and Care Management services within assigned departments and in coordination with other areas of the Health System and the evaluation of services provided to include the recommendation and implementation of operational, procedural and/or policy changes. Interpret and enforce both departmental and health system policies. Provide day-to-day peer-to-peer review and discussion and advisory role for personnel. The incumbent will receive general assistance in managing the interactions with clinical and operational programs of all their departments from the Directors of the various departments. Communications in this position include discussions between the incumbent and the Senior Vice President regarding overall operations and those issues affecting other departments within the Health System in programs and services offered through Health Plans Medical Management and Corporate Health & Wellness Services. This position interacts with other managers within the Health System and their personnel concerning their work activities and personnel issues; the incumbent also frequently communicates with representatives of the Clinic, Hospital, Sisters of Mercy Health System, and other organizations or regulatory agencies which may interface with Mercy Health System. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details:

We are seeking an experienced Associate Medical Director to join our leadership team. This unique opportunity blends 50% administrative leadership with 50% clinical practice and is ideal for a dynamic, flexible leader looking to grow with a mission-driven, innovative healthcare organization. 

Mercy and GoHealth Urgent Care have partnered to create a substantial network of urgent care centers across the Midwest. The partnership provides patients in Missouri, Oklahoma, and Arkansas with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools, such as online registration and appointment scheduling.

Role Summary 
 

The Associate Medical Director (AMD) is a key clinical leadership role within GoHealth's Market Operations division. Reporting to the Market Medical Director and collaborating closely with operational and clinical leaders, the AMD ensures clinical quality, supports provider engagement and development, drives operational excellence, and aligns care delivery with the strategic goals of GoHealth and Mercy.

Key Responsibilities 

  • Provide clinical leadership, mentorship, and support to physicians and APPs across the St. Louis market.
  • Partner with the Market Medical Director and Advanced Practice Lead (APL) to implement clinical best practices and standardized care protocols.
  • Participate in recruiting, onboarding, scheduling, and performance management of clinical staff.
  • Collaborate with operational leadership (e.g., Regional Operations Managers, On-Site Managers) to enhance provider performance, efficiency, and patient outcomes.
  • Drive quality improvement initiatives and ensure compliance with regulatory and accreditation standards.
  • Represent the clinical team in leadership meetings and strategic planning discussions.
  • Maintain 0.5 FTE clinical practice to ensure real-time connection with front-line care delivery.
  • Promote a positive and inclusive team culture focused on patient satisfaction and clinical excellence.

Qualifications

Education & Certification

  • Board Certified in Family Medicine, Emergency Medicine, or Med-Peds (required)

Experience

  • Minimum 2 years of clinical leadership or administrative experience in urgent care, emergency medicine, or related field (required)
  • Proven ability to lead and develop high-performing medical teams
  • Strong operational mindset with experience working in integrated health systems
  • Excellent interpersonal, communication, and management skills
  • Recent hands-on clinical experience using current methods and techniques
  • Ability to multitask and manage responsibilities across multiple locations and priorities

Why Join Mercy GoHealth

  • $25K Sign-On Bonus
  • Competitive compensation with bonus structure and comprehensive benefits as an employee of Mercy
  • State-of-the-art urgent care centers: Beautiful, modern facilities with digital X-ray, labs, and integrated Epic EMR
  • High patient satisfaction: Validated by consistently strong feedback and quality scores
  • Creative, collaborative support teams: On-site Rad Techs, highly trained Medical Assistants, and Scribes
  • Be part of one of the fastest-growing and most respected urgent care networks in the country

Committment to Quality 

All Mercy-GoHealth Urgent Care locations are accredited by the Urgent Care Association, reflecting our ongoing commitment to quality, safety, and exceptional patient care.

Grow with Us 

Joining our leadership team means more than just a job—it's an opportunity to shape the future of on-demand healthcare. We provide the tools, environment, and support to help you grow as a leader while continuing to deliver high-quality patient care.

Ready to Go Forward?  

If you're a mission-driven physician with a passion for leadership, team-building, and clinical excellence, we'd love to speak with you.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.


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