Description
Find your calling at Mercy! As a Patient Services Specialist supporting the Mercy Sleep Center, you will play a key role in ensuring smooth and efficient patient access. Core responsibilities include completing prior authorizations, managing preregistration tasks, and coordinating patient scheduling for diagnostic sleep studies and neurodiagnostic procedures. Position Details:
Patient Services Specialist
Mercy South Sleep Center
10012 Kennerly Road, Suite 204
St. Louis, MO 63128
Schedule: Full Time, Monday through Friday, 40 hours/week
Location: Mercy South Physician Off
Qualifications
Education:
• High school diploma or equivalent.
Skills, Knowledge Abilities:
• Proficiency in computers, typing and Microsoft Office.
• Knowledgeable in practices involving patient scheduling/pre-authorization/pre-certification/referral process and coordination of other services related to insurance verification.
• Basic knowledge of self-pay collections, medical terminology, ICD10, and/or a functional understanding of insurance is preferred.
• Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.
• Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
• Ability to prioritize work and handle a variety of tasks simultaneously.
• Must possess excellent interpersonal skills and can interact on a professional level with individuals from diverse backgrounds.
Experience:
• 2 years combined experience in prior authorization and scheduling.
• Knowledge of and experience using an Epic RC/EMR system is preferred.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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