Resident Coordinator - Primary care - Olive/Mason Job Listing at Mercy in St. Louis, MO (Job ID JR2478342)

Description

Find your calling at Mercy! The Resident Coordinator plays a vital role in supporting the Residency Program by coordinating accreditation activities, recruitment efforts, scheduling, and day-to-day operations. This position works closely with the Program Director and Assistant Program Director to ensure a highly professional, organized, and resident-centered environment. The Resident Coordinator fosters a positive culture that supports resident success and engagement while upholding Mercy's mission, values, and Service Standards. Position Details: Primary care Resident Coordinator Location:12680 Olive Blvd., Suite 300, St. Louis, MO 63141 Minimum Qualifications

Education & Experience

• Bachelor's degree required or equivalent experience
• 1 year of administrative experience with a Bachelor's degree, or 5 years of administrative experience in lieu of degree

Skills & Knowledge

• Medical terminology preferred
• Strong organizational, multitasking, and time-management skills
• Proficiency in Microsoft Word, Excel, Access, and PowerPoint
• Excellent written and verbal communication skills
• Ability to work independently, maintain confidentiality, and interact professionally with diverse stakeholders

Program Scheduling & Operations

• Manage resident rotation, call, conference, and office schedules in Epic and New Innovations
• Track and report resident leave (vacation, sick, CME, maternity) and schedule changes
• Coordinate Grand Rounds, lectures, speakers, A/V needs, and related logistics

Recruitment & Interviews

• Coordinate resident recruitment, interviews, onboarding, tours, and candidate communications
• Maintain applicant records in ERAS and assist with rankings and submissions to GME
• Support development of residency marketing materials

Records & Accreditation

• Maintain confidential resident files, licensure, credentials, and master logs
• Track accreditation documentation, evaluations, duty hours, procedures, and attendance
• Maintain accuracy of external databases (ACGME, FREIDA, National GME Census)
• Prepare residency verifications for alumni

Communication & Resident Support

• Serve as liaison between residents, faculty, Program Leadership, and GME
• Manage residency-related correspondence and notifications
• Escalate resident concerns or crises to leadership as appropriate

Orientation, Education & Conferences

• Coordinate new resident orientation, system access, and required training
• Maintain resident manuals and onboarding materials
• Manage didactic schedules, attendance tracking, and conference logistics

Medical Student Coordination

• Schedule medical student rotations, assignments, and evaluations
• Monitor student capacity limits and submit required documentation

Financial & Administrative Support

• Track residency expenses, reimbursements, CME funds, and AP records
• Support event planning, certification tracking, and resident meal programs

Technology & Systems

• Serve as technology liaison for resident devices and paging systems
• Maintain proficiency with residency and office systems

Additional Duties

• Manage resident PTO in accordance with policy
• Collaborate with the Office Administrator on daily operations
• Perform additional duties as assigned

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.