Manager Information System Development -SAP Job Listing at Norfolk Southern in Atlanta, GA (Job ID 1294943700)

Description

Requisition 38632: B5 Manager Information System Development -SAP 

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Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.  As part of Norfolk Southern, you'll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Primary Purpose: 

We are seeking an experienced IT Manager Information System Development for SAP HCM technology portfolio, enabling strategic alignment between business needs and digital solutions that elevate both employee and customer experiences. This leader will oversee cross-functional teams, including HCM functional analysts and technical staff, to drive product evolution and innovation in support of the HR business organization's goals.

This role is central to advancing our product operating model, ensuring we deliver measurable value through user-centric digital solutions. The ideal candidate will bring a passion for continuous improvement, agile delivery, and a collaborative mindset that supports a diverse, inclusive, and performance-driven culture.
 

• Act as the primary technology partner to SAP HCM leadership, ensuring alignment between digital initiatives and evolving business priorities.
• Lead multiple product delivery teams, managing full lifecycle of SAP HCRM-related applications, including strategy, development, operations, and continuous improvement.
• Build and maintain strong relationships across HR, IT, and external vendors to deliver seamless, integrated experiences.
• Champion employee and customer experience, ensuring solutions are intuitive, responsive, and impactful to end-users.
• Drive adoption of the product operating model, including road mapping, feature prioritization, and data-driven performance management.
• Oversee key SAP HCM platforms such as SAP SuccessFactors, third party and cloud-based applications.
• Provide strategic and operational oversight for software development, product lifecycle management, and production support.
• Manage team development, including hiring, coaching, and performance management, fostering a culture of ownership and innovation.
• Collaborate with enterprise architects, security, and infrastructure teams to ensure compliance and integration standards are met.
• Lead the creation and monitoring of capital and expense budgets, with strong excel skills and financial forecasting acumen.
• Serve as a key stakeholder in vendor management, contract negotiations, and implementation planning.
   

• Bachelor's degree in Computer Science, Computer Information Systems, Business, Management, Engineering or related field. 

Skills Required 

• 8+ years of progressive experience in IT, with a focus on SAP HCM technologies and product leadership.
• Proven experience managing enterprise applications, including HCM systems, SaaS and cloud platforms.
• Strong understanding of agile methodologies, DevSecOps, and modern product delivery practices.
• Demonstrated ability to influence at all levels and manage global or cross-functional teams.
• Excellent interpersonal and communication skills; able to translate technical concepts for business audiences.

Skills Desired 

• Business Product Strategy & Roadmap
• Product & Service Delivery (Agile and Product Model)
• Employee Experience & Digital Workplace
• HR Data & Integration Platforms
• Information Security & Privacy Compliance (HR Sensitive Data)
• Digital Workplace Enablement
• Data Strategy & Governance
• IT Service Management & Operations
• Change Management & Adoption Planning

Tools & Technologies 

• SAP SuccessFactors, SAP S/4HANA
• ServiceNow
• Jira, Confluence, Jira Align
• Excel (advanced), OnePlan

We Value

• Innovation in HCM technologies and service delivery
• Focus on delivering meaningful employee experiences
• Adaptability in dynamic environments
• A proactive approach to continuous improvement and risk management
• Empathetic and user-focused leader
• Strategic thinker with strong execution discipline
• Servant leader and coach
• Skilled in stakeholder engagement and conflict resolution
• Agile mindset and data-driven decision maker
• Inclusive and collaborative team builder

Work Conditions
Environment: Hybrid on-site (3) days and (2) remote days per week.
Shift Work: No
On-Call: No 
Weekend Work: Yes 
 

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.