Assistant Manager, Security Services Job Listing at NorthBay Healthcare in Fairfield, CA (Job ID 4868)

Description

At NorthBay Health the Assistant Manager, Security supports the Security Manager in the development, implementation, and monitoring of the NorthBay Health System-wide Security Program. Under the direction of the Security Manager, the incumbent assists in planning, directing, and coordinating daily activities relating to the protection, safeguarding, and security of employees, visitors, patients, and organizational assets. The Assistant Manager role requires strong leadership, operational oversight, mediation, and collaborative skills. The incumbent must demonstrate the ability to motivate and supervise security personnel using a results-oriented approach with positive performance accountability. In partnership with the Security Manager, the Assistant Manager contributes to proactive strategic planning, setting program goals and objectives to address current issues and emerging trends, with a focus on early mitigation strategies to enhance safety. These goals are achieved within established priorities, timelines, and fiscal constraints. 

The Assistant Manager assists in identifying creative fiscal strategies to maintain or expand services while ensuring sound financial responsibility. Working collaboratively with the Security Manager, medical, nursing, and administrative leadership, the Assistant Manager provides input on organizational goals and objectives, emergency preparedness, security policies, procedures, and programs; maintains knowledge of industry best practices; and ensures compliance with federal, state, and local regulations. Strong professional written and verbal communication skills, knowledge of human resources practices, critical thinking, and the ability to deliver training on a variety of security-related topics are essential.

PRIMARY JOB DUTIES

1. Supports the Security Manager in planning, examining, analyzing, and evaluating the effectiveness of security operations related to physical security assets and security personnel. 
2. Assists in evaluating precedents, current procedures, and industry best practices for security functions. 
3. Provides operational support and oversight of the visitor management system, used to identify, track, and trend visitors entering the hospitals.     
4. Assists in the supervision and oversight of all NorthBay Security personnel. 

5. Responsible for providing all NorthBay personnel with appropriate Access Control clearances. 

6. Reviews industry trends, changes in law and judicial outcomes making corresponding decisions based on sound risk management principles. 

7. Assists in preparing periodic budget estimates and reports; orders supplies and equipment, ensures efficiency and quality control; proactively and creatively revues systems and is vigilant for opportunities to expand services while reducing expenditures whenever possible. 

8. Assists in identifying and resolving security-related problems; supports the development and implementation of alternative methods for security operation improvement. 
9. Supports and participates in internal investigations relating to losses or violations of regulations, policies, and procedures. 

10. Fosters and maintains working relationships with local law enforcement, emergency preparedness entities, business and community leaders and groups designed to promote a positive and professional organizational image, the sharing of resources and services. 

11. Performs security assessments as required by regulation and participates in the development of security enhancements as they relate to facilities.

12. Assists in conducting physical and human behavioral threat assessment when circumstances warrant.

1. Education: Associate degree or bachelor's degree in business, management, criminal justice, law enforcement, security, or a closely related field preferred.
2. License/Certification: The ability to lawfully carry a concealed firearm during the course and scope of duties and to augment security officer staffing is desirable. (If carrying a concealed weapon on campus, a current license must be on record in human resources). Possession of a valid motor vehicle license and willingness to operate motor vehicles in the course of employment.
3. Experience: Experience in supporting the supervision of security or law enforcement officers, including those who carry firearms, with knowledge of related laws and requirements preferred. Experience in personnel development through goal-setting, supervision, mentoring, and accountability. Experience in supporting investigations of incidents, internal matters, accidents, and policy violations. Knowledge of security or law enforcement management principles, including preventative practices, investigatory practices, and legal responsibilities.
4. Skills: Ability to support organizational security needs across departments. Working knowledge of PC computers and related programs. High degree of credibility, integrity, confidentiality, and trust.
5. Interpersonal Skills – Demonstrates NorthBay's values and truenorth including nurturing care, own it, respect relationships, build trust, hardwire excellence.

6. Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality. 

7. Physical Effort:  Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee may participate in the following activities: (insert physical duties based on JTA)

Leadership Qualities: 

1. Business Acumen: Understands NorthBay's model, industry and marketplace; demonstrates the cognitive ability to assess situations, diagnose problems and determine an appropriate course of action to enhance the effectiveness of the organization and in alignment with core values.
2. Dealing with Ambiguity: Demonstrates the ability and willingness to cope with change and can act and decide without excessive amounts of data or information. Can comfortably handle risk and uncertainty. 
3. Builds effective relationships with others: Uses listening and empathy and asks questions to understand what it is like to walk in another's shoes. Creates and maintains a safe environment for conveying information openly, accurately and honestly; creates a common understanding amongst all parties.
4. Self- awareness and Communication: Understand own strengths, growth opportunities, attributes, and emotions. Models courage, authenticity, service, transparency and effectiveness. Can determine the best way to get things done with senior executives, physicians and clinicians by understanding their language and responding to their needs.
5. Decision Quality: routinely makes good decisions based upon a mixture of data, analysis, wisdom, experience and judgment.
6. Command Skills: Understands and accepts the role of a leader and is comfortable under pressure. Is comfortable bringing up differing points of view.
7. Development: provides development opportunities for staff and supports others in their personal and professional objectives by offering coaching and feedback.
8. Problem Solving: Uses logic and methods to solve difficult problems with effective solutions.

Compensation: $ 39.37  - $ 47.00 ( Max rate is commensurate of 20+ years in this role)