HR Benefits and Support Specialist (On-Site) Job Listing at NorthBay Healthcare in Fairfield, CA (Job ID 4823)

Description

At NorthBay Health, The HR Benefits and Support Specialist is responsible for assisting in administering the company's employee benefits, key Human Resources programs, including some recognition programs, and for providing general administrative support to the Human Resources function and Human Resources leadership team. 

The HR Benefits and Support Specialist is also responsible for providing comprehensive support in various HR functions including general HR support functions including but not limited to data entry, HR reporting and system support. This role requires a deep understanding of HR policies and procedures and the ability to handle sensitive and confidential information.        

Primary Responsibilities                         

1. Benefits Administration:
   • Administers various employee benefits programs, such as group health, dental, vision, life insurance, wellness and retirement plans.
   • Handles benefit enrollments, terminations, and changes.
   • Serve as the primary contact for employees regarding benefit questions and issues.
   • Maintains and updates benefit systems and any related databases and policies.
   • Maybe responsible for some employee recognition programs as requested.
2. Compliance and Reporting:
   • Ensure compliance with federal, state, and local regulations concerning employee benefits.
   • Maintains current compliance posters and hangs at appropriate sites as well as remote worker facilitation.
   • Maintain accurate and complete benefits records.
3. Communication and Education:
   • Develop and deliver benefits communications to employees, including open enrollment materials, benefit plan summaries, and other educational materials.
   • Conduct benefits orientations and explain benefits policies and procedures. 
   • Provide administrative support to the leaders of HR, including the directors and vice president as needed. Manage the calendar of the HR VP and assist with calendaring meetings and events for the HR leaders.
   • Assist with the development and implementation of new benefit plans and programs.
   • Provide exceptional customer service to employees, resolving benefits-related inquiries in a timely and professional manner.
   • Support HR team with other duties and projects as needed.
   • Coordinate and manage all phases of assigned HR projects, from inception to completion.
   • Monitor project progress, identify potential issues, and implement corrective actions as necessary.

4. Support and Assistance:

• Provide administrative support to the leaders of HR, including the directors and vice president as needed. Manage the calendar of the HR VP and assist with calendaring meetings and events for the HR leaders.
• Assist with the development and implementation of new benefit plans and programs.
• Provide exceptional customer service to employees, resolving benefits-related inquiries in a timely and professional manner.
• Support HR team with other duties and projects as needed.

5. Project Planning and Daily Oversight:

• Coordinate and manage all phases of assigned HR projects, from inception to completion.
• Monitor project progress, identify potential issues, and implement corrective actions as necessary.

1. Stakeholder Coordination:
   • Collaborate with HR team members, departmental leaders, and other stakeholders to define project scope and objectives.
   • Facilitate regular project meetings to communicate progress, risks, and changes.
   • Serve as the primary point of contact for project-related inquiries and updates.
2. Documentation and Reporting:
   • Maintain detailed project documentation, including project plans, status reports, and post-project evaluations.

3.  General Human Resources Support

• Annual Employee Awards Banquet event coordination

• Facilitation of the All-Star Program

• Manage HR poster compliance process

• Facilitate / support special activities for the organization

• Support of employee communication formats e.g. Leadership team distribution lists/ outlook lists, Direct Line

• Back up coverage to Human Resources front desk coverage

• HERO program

• Supply ordering for the department 

• Maintains office equipment and services agreements

• Departmental invoice processing as assigned 

• Scheduling and coordination of meetings and HR sponsored events as requested

• Calendar management of leader team as requested

Education: 

Bachelor's Degree preferred, preferably in Human Resources. 

College level coursework in HR, current national certification in HR (PHR/SPHR) strongly preferred.

Experience: 

Three years experience in an HR position. or promotion from within HR with one full year of experience in HR required.

Experience in large healthcare organizations, knowledge of accreditation standards strongly preferred. 

               Skills: 

Excellent research and analysis, budgeting, organizational, oral and written communication skills required.

Advanced proficiency in word processing, database, and spreadsheet applications required to support project work. 

Must demonstrate knowledge of, and appropriate application of, the following: Federal and State law and regulations regarding employment, discrimination, wage and hour, benefits administration, Compliance Agency enforcement and administration, dispute resolution techniques, OSHA, SB 198, and Workers' Compensation.

Requires a high level of comfort with taking initiative and being accountable for team work and service excellence.

Interpersonal Skills: 

Demonstrates the True North Values. 

Ability to build relationships with others to effect work essential.

Ability to communicate effectively and pleasantly to customers reflecting the diversity of the community – internal, external, teenaged through senior adult, staff through senior management – required.

Must demonstrate the highest discipline re: confidentiality.

Must project positively and professionally, consistent with the System's mission, values, and strategic goals.

Capacity to maintain clear thinking, composure, and respect for others under hostile or unpredictable working conditions important.

Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality. 

Physical Effort:  Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee may participate in the following activities:

80% sitting with use of computer terminal, phones.

Occasional standing and squatting for general office duties, pushing of carts. 

Does require ability to report quickly to any System campus in response to employee relations issues. 

Hours of Work: 

Hours based on business need but mostly, Monday through Friday, 8:00 a.m. – 5:00 p.m. 

Does require routine and emergency travel to all System campuses, and occasional off-site, off-hour work to support planned HR activities.

Compensation: $36.00 - $41.00  - ( max rate listed is commensurate of 20 plus years of experience.)