Description
FIRST POSTING TO ENROLLED ONEIDA TRIBAL MEMBERS ONLY
Salary is Negotiable
After successful completion of the probationary period, employee will receive off probation wage increase.
Summary:
This position will focus on strategic development and operation of the endpoint configuration management practice. The incumbent will manage and develop the team that participates in DTS service configuration management activities. This individual will develop, implement, optimize, and oversee the technologies, policies and procedures to ensure the accuracy and completeness of the configuration management system.
Responsibilities:
* Align the endpoint configuration management practice vision/mission and roadmaps with the DTS and Oneida Nation's priorities and values by establishing specific and measurable operational level goals and objectives
* Work with stakeholders to define business and systems requirements for new information technologies, particularly in the areas of BI, analytics, and data warehousing
* Manage the team of staff who have roles involved in provisioning, packaging/delivering software, cataloging applications, defining user personas, and ensuring a seamless and efficient computing experience for all end users
* Oversee the design, documentation, implementation, and maintenance of the configuration management database
* Ensure the efficient utilization and communication with the varied resources across the different teams of DTS
* Participate as a team member of the DTS Management team
* Manage the deployment, monitoring, maintenance, development, upgrade, and support of BI/data warehousing systems, including data architecture, data integration, high availability, security, and data privacy
* Evaluate new hardware and software solutions as it relates to business unit needs.
* Work with external auditors, internal compliance, and internal audit departments to audit/mitigate the configuration management practice for accuracy and compliance
* Collaborate with business units to understand the business needs and recommend the best solutions to accomplish their business goals and objectives.
* Keep abreast of new technologies in order to provide tools for efficiency in daily operations by evaluating new hardware and software.
* Supervise, assign duties to, and coordinate the activities of staff to include; hiring, mentoring/coaching, orientation, scheduling, training, evaluations, and corrective actions. a.) Provide, direct and coordinate staff meetings for the coordination of resident services and any special projects.
* Maintain strict departmental security, confidentiality, and quality to meet professional standards of the department
* Maintain professional and technical knowledge by conducting research, attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations to stay abreast of business unit needs
Skills:
Essential:
* Exercise independent judgement and work as a team player with DTS or cross fucntional BU's.
* Obtain additional education and training
* Ability to communicate efficiently and effectively both verbally and in writing. Ability to write clear and concise reports and correspondences
* Ability to establish and maintain good working relationships with the individuals of varying social and cultural backgrounds
* Strong understanding of project principles.
* Strong technical knowledge of endpoint operating systems, endpoint configuration management systems methodology, building/deploying applications, and analytics
* Familiarity with System Center Configuration Manager, Intune, and Autopilot applications
* Familiarity with formal documentation practices, IT Service Management and Governance processes to include: a.) Change management. b.) Configuration management. c.) Asset Management. d.) Incident resolution and service request fulfillment. e.) Release and patch management. f.) Monitor, evaluate, and assess performance and conformance
* Strong technical knowledge of current configuration management trends
* Analyzing problems, projecting consequences, identifying solutions, and implementing recommendations
* Keen attention to detail
Education Requirement - Or A Closely Related Field:
Education with Equivalent Qualifications:
Essential:
* Bachelor's Degree in Information Technology
* A Combination of Experience and Education May Be Considered
Credentials:
Nonessential:
* ITIL
* ITIL Service Transition
* Configuration Management Databases
Working conditions:
Essential:
* Walk frequently
* Sit frequently
* Stand occasionally
* Bend/stoop occasionally
* Kneel occasionally
* Crouch Occasionally
* Crawl occasionally
* Lift 30 pounds frequently
* Repetitive movement of hands
* Office setting
* Moderate noise level
Experience:
Essential:
* Supervisory work in a Information Technology environment
* Building, mentoring, and managing
Nonessential:
* Exposure to Microsoft's suite of endpoint management tools
* Strong understanding of IT Service Management
Other information:
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.
Continuation of this position is contingent upon funding allocations.
Must maintain strict security, confidentiality, and quality to meet professional standards of the department.
Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation/State Compact and/or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and/or Gaming license as a condition of employment.
Must be willing and able to obtain additional related education and training.
Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.
A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.
Must provide a copy of diploma/degree, license, or certification upon employment.
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