
Description
Vision: Wisconsin's first choice for casino entertainment.
Mission: Gaming professionals working together to provide a friendly, safe, and fun gaming experience.
Values: Professionalism, Accountability, Respect, Integrity, Sincerity.
The duties and responsibilities are not an all inclusive list but rather a general representation of the duties and responsibilities associated with this position.
EMERGENCY TEMP ONLY
SALARY: Grade 6 $17.71/Hr (NEGOTIABLE)
POSITION SUMMARY:
Ensure that services are provided effectively and efficiently to the meet the needs of the Oneida Casino Hotel customers.
MINIMUM QUALIFICATIONS:
- Must be twenty-one (21) years of age or older.
- Must possess and maintain a valid Wisconsin driver's license.
- High School Diploma, GED Diploma, or HSED Certification is required within one (1) year of employment. (Must be enrolled in a GED Program prior to the end of probationary period and provide documentation to the HRD Office for employee personnel file.) Applicants age fifty (50) and older are exempt from this requirement.
DUTIES AND RESPONSIBILITIES:
- Provide for the delivery of excellent customer service for all internal and external customers of the Shuttle Department at all times and in all activities
- Develop, maintain, and facilitate effective relationships, communications processes and activities with all Shuttle personnel, and all other internal and external customers.
- Transport passengers to and from the Oneida Casino Hotel facility and Tribal Entities following prescheduled routes.
- Transport Drop Team Members to all Outlets.
- Report any customer/employee accident or injuries to the supervisor and complete all necessary paperwork.
- Maintains an accurate dispatch log and accurate records for assigned Routes.
- Complete all Pre and Post-Trip Inspections and Hourly Count Sheets before, during and after all assigned duties.
- Provide on-call pick ups at the airport, hospitals and for emergency evacuations.
- Enforce all safety rules and regulations.
- Ensure all vehicles are fueled and maintain an accurate record of the amount of fuel used; wash and maintains cleanliness inside of the vehicles.
- Report any vehicle repairs needed to the Supervisor immediately; completes any light maintenance needed on the vehicle; delivers and picks up any vehicles for repairs; maintains an accurate record of duties performed in the garage.
- Operate various equipment including power washer, portable jump starter, extractor, copier, and calculator.
- Complete paperwork for dispatch as needed.
- Answer telephones, take messages, greet visitors, and direct them to the appropriate office with courtesy and respect.
- Present a professional attitude and demeanor in all situations dealing with Casino guests.
STANDARD QUALIFICATIONS:
- Knowledge of the gaming division, its governing structure, documents and relationship to the Oneida Tribe.
- Knowledge of general vehicle maintenance and operation.
- Ability to exercise independent judgment.
- Ability to operate all vehicles, wheelchair lift units and handicap operations.
- Ability to communicate and deal effectively with the public.
- Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
- Ability to work extended hours and various work schedules.
- Ability to communicate efficiently and effectively both verbally and in writing.
- Must adhere to strict confidentiality in all matters. (Must sign a confidentiality statement prior to employment.)
- Must be willing and able to obtain additional education and training.
- Must pass a pre-employment drug screening. Must adhere to the Nation's Drug and Alcohol-Free Workplace Policy during the course of employment.
- Must pass a background security check with the Oneida Nation to meet the Employment Eligibility Requirements, Tribal/State Compact and/or Oneida Nation Gaming Ordinance as they pertain to the position. A temporary license or Gaming License issued by the Oneida Gaming Commission is required as a condition of employment and continuing employment within the Oneida Nation Gaming Division.
- A valid driver's license or occupational driver's license is required. Must obtain a Wisconsin driver's license or occupational driver's license within thirty (30) days of employment if applicant has an out-of-state driver's license. Must be authorized as eligible to operate a Tribal vehicle under the Oneida Nation's Vehicle Driver Certification and Fleet Management Law prior to actual start date. Must maintain driver's eligibility as a condition of employment.
PHYSICAL REQUIRMENTS/WORK ENVIRONMENT:
- Work is generally performed in a shuttle bus with a higher noise level and some exposure to outdoor temperatures and cigarette smoke. Prolonged standing and walking may occur. Evening, weekend, and/or holiday work will be required.
- Work environment may NOT be smoke, noise, or dust free.
- A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.
ITEMS TO BE SUBMITTED:
- Must provide a copy of Diploma, License, Degree, or Certification upon employment.
The Oneida Nation does not discriminate on the basis of race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in initial employment or re-employment.
Department: Shuttle
This is a non-management position
This is a emergency temporary position
Closing Date: Until Filled
Transfer Date:
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