Description
Overview Job Skills / Requirements
YOUR NEXT OPPORTUNITY
Are you looking to take your security career to the next level? As a Mobile Shift Supervisor, you'll play a critical role in maintaining the highest standards of safety and security within our organization. Your leadership and problem-solving skills will be key in ensuring smooth operations and efficient communication across sites.
WHAT YOU WILL DO
The Mobile Shift Supervisor is responsible for leading their team, troubleshooting and ensuring officers are following company & client policies and procedures. They are also a main point of contact for all officers in the Kamloops Branch and assist the management team by overseeing the branch outside of office hours.
SPECIFIC DUTIES:
• Supervise the officers in the Mobile department.
• Assist management with oversight of the branch after hours and on weekends.
• Assist with finding coverage when employees book-off last minute and covering shifts and patrols as necessary.
• Ensure all officers have completed all necessary training. This includes new employee training, keeping the training manual updated, and training the team on all operational changes.
• Monitor performance and behavior of officers and follow the progressive discipline steps when standards aren't being met.
• Audit officers' daily paperwork—incident reports, shift pass-ons, shift hazard assessments, etc.—to ensure everything is completed and written properly.
• Monitor the driver cameras on LYTX and coach officers on their driving infractions and escalate to the Mobile Manager when appropriate.
• Assist with fleet maintenance and repairs and notify the Mobile Field Supervisor or Manager of any issues.
• Conduct necessary equipment tests and audits, safety inspections, maintain records, prepare incident reports, and other safety incident documentation.
• While on shift, the Mobile Shift Supervisor will respond to all emergencies and take command of the situations as they pertain to the contract until a Paladin Manager can attend.
• Lead shift changes and safety hurdles and discuss any events that may have happened.
• Check emails and address the questions and issues brought forward for the department.
• Other duties as required or assigned to them by the Mobile Field Supervisor or Manager.
YOU'RE A GREAT FIT IF YOU:
- Have an unrestricted Class 5 Driver's License, with a clean abstract
- Possess strong knowledge of Kamloops and the surrounding areas
- Are confident driving in a variety of road conditions
- Represent Paladin with professionalism and strong customer service skills
- Communicate effectively with clients, emergency personnel, and the public
- Can multitask, work under pressure, and make sound decisions in emergencies
Valid BC Security Licence
Valid Class 5 BC Drivers License
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Paid Sick Days
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