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Company: Paladin Security
Location: Prince George, British Columbia, BC, Canada
Career Level: Mid-Senior Level
Industries: Business Services, Consulting

Description

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements YOUR NEXT OPPORTUNITY 

Are you ready to take your leadership and management skills to the next level? As a Security Programs Manager at Paladin, you'll manage a portfolio of clients in Northern BC and oversee the security teams within that portfolio. You'll be the key point of contact for clients and ensure the highest standards of safety and service are maintained across all sites. 
 
 WHAT YOU WILL DO 
  As a Security Programs Manager, you will be responsible for managing client relationships, conducting interviews with potential security staff, and ensuring all employees have adequate training to meet industry, corporate, and client standards. You'll work closely with the Branch Manager to ensure all client needs are met and that Paladin's security operations run smoothly. 

Your duties include conducting site evaluations, monitoring incident reports, and addressing any staffing needs or concerns. You'll lead motivational and disciplinary discussions with security personnel, ensure that all site orders are up to date, and handle emergencies as an after-hours resource. You will also play a key role in promoting Paladin's business and ensuring services are aligned with both client expectations and Paladin's Code of Ethics.  

SPECIFIC DUTIES 
  Develop and maintain excellent relationships with clients.  Conduct interviews and select security staff for sites within the portfolio. Ensure all staff are trained and site orders are current.  Provide motivational and disciplinary discussions as needed.  Evaluate security staff based on company policies and client standards.  Oversee security evaluations and make recommendations to the Branch Manager.  Communicate with Operations and Field Supervisors on outstanding issues.  Monitor and take appropriate action on incident reports.  Remain on-call for after-hours emergencies.  Promote Paladin's business professionally and positively. 

YOU'RE A GREAT FIT IF YOU 
 
 Have at least 2 years of experience in a supervisory or managerial role, preferably in security.  Hold a valid Class 5 driver's license and have access to a vehicle.  Have strong communication skills, both written and verbal.  Are proficient with Microsoft Word, Excel, and PowerPoint.  Can lead, organize, and solve problems effectively.  Have a working knowledge of security legislation and standards.  Possess a diploma in Security Management, Criminology, or a related field (preferred but not required).  Demonstrate professionalism and can adapt to a dynamic environment. 

Education Requirements (Any)

Post secondary education in law enforcement from a recognized institution or equivalent experience
Post Secondary Education

Certification Requirements (Any)

Valid BC Security Licence
Valid Class 5 BC Drivers License
OFA I

Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days


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