Decentralized Learning Manager (Raising Cane's- Hawaii, Guam, and Alaska) Job Listing at Panda Restaurant Group in United States of America (Job ID P1-1483684-2)

Description

Summary of Job Description:

The Decentralized Learning Manager (DLM) is a field-based individual leader who is a critical part of the regional Business Unit support team. This DLM is primarily responsible for the execution of training standards in non-traditional franchise concepts across all areas within the region, as well as partnering with the Regional Business Unit Leader on strategic initiatives. While remaining restaurant-focused, this DLM serves as both an ambassador for the corporate culture as well as an expert in the field of training and development.

You'll get a chance to:

• Impact the business by evaluating and supporting these three key pillars: Crew Training, Manager Training, and Internal Development.
• Be responsible for the strategy and execution of certifications for Non-Traditional concept restaurants.
• Conduct and document restaurant visits to evaluate training effectiveness and identify operational support needs.
• Provide feedback on execution of functional job responsibilities and overall performance.
• Ensure the execution of restaurant training standards through high-level restaurant engagement and analysis of ongoing monthly, quarterly, and annual performance.
• Facilitate training for Train the Trainer classes for new and updated company initiatives.
• Be responsible for the internal development strategy for all restaurant crew (including management teams).
• Deliver performance through coaching and training.
• Support New Restaurant Opening (NRO) training in coordination with the Regional Leader of Growth.
• Support the selection, hiring, and onboarding of new DLM or DLS (Decentralized Learning Specialist).
• Lead restaurant training projects for non-traditional concepts to support the successful implementation of company initiatives.
• Provide regular business updates and analysis of restaurant training performance.

 How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Your background and experience: 

• Bachelor's degree in business administration, hospitality, communication, adult learning, or related field
• Minimum five years of experience in Learning & Development or Operations, with increasing management responsibility, preferably in a retail/hospitality operations environment; formal training in facilitation skills from a reputable training organization
•  Minimum five years of field training experience and five years of restaurant operations experience (quick service or fast casual) as well as successful completion of initial and other required training
•  Must possess a valid driver's license
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Work Environment:

• Field-based position; travel, meeting, and store environment, up to 75% (includes local travel to restaurants, training site, and meeting location as well as overnight trips to support as required), varies by concept. 

Pay Range: M2 $112,500 - $158,000 / Annual

* Within the range, individual pay is determined using various factors, including work location and experience.