Clinical Support Associate - Sleep Center and Mukwonago hosptial rotations Job Listing at ProHealth Care in Delafield, WI (Job ID 4F24304F-C394-4)

Description

We Are Hiring:  Clinical Support Associate - Sleep Center and Mukwonago hosptial rotations  

Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here.

Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you!

Schedule Details: Day shift Monday - Friday, alternating locations between Delafield and Mukwonago. 

• Follow ProHealth Care's Mission, Vision, and Values
• Actively supports the customer service goals of ProHealth Care as outlined by the ProHealth Experience 
• Efficiently prepare exam rooms in advance of the patient placement.   Setting out proper equipment and/or supplies specific to the examination
• Follow PHMG standard rooming workflows, prepare patient for provider exam (includes obtaining vital signs, verification of health history, allergies, medications, health maintenance review, etc)
• Ensure accurate and timely documentation into the EMR for all patient care (i.e. vital signs, test results, inbasket messages, etc); document information for accurate billing of services
• Following each patient visit, cleans exam room in preparation for the next patient
• Periodically review exam rooms to ensure sufficient stock of supplies, materials and instruments 
• Answers and makes patient phone calls in accordance with HIPPA guidelines.  Obtains medical information for the provider and, reports test results to patients under the direction of the provider
• Prepares and administers medications and vaccinations in accordance with PHC policy
• Prepares sterile field and assists provider with procedures; Cleans and prepares instruments to be sent to sterile processing
• Follows established PHMG Refill Procedure   
• Contacts patient pharmacy for prescription verification; prepares and submits prior authorizations as needed 
• Performs therapeutic treatments and health screenings, i.e. ear lavage, nebulizer treatments, hearing and vision screening, head or neck circumference, height, weight, length (infants), EKG, etc
• Provide patient with provider directed after visit instructions, answers patient questions, seeks clarification from provider as needed
• As directed, completes specimen collection following established PHMG or PHC policies 
• Performs Point of Care testing, including specimen collection, preparation, testing and recording results.   Ensures CLIA compliance standards are met
• Assists provider with splints, casting or orthopedic appliance fitting.  Prepares the patient for the application 
• Under the direction of the provider, performs wound cleaning and / or application of bandage to wound
• Respond to urgent or emergent situations, calls for appropriate clinical assistance according to established protocols
• Following established policies and guidelines, assists in the control and maintenance of clinic medications, vaccinations, supplies, and equipment 
• Other duties as assigned by PHMG Leadership 
• From time to time and at the discretion of PHMG Leadership, individual may be asked to float to other departments or PHMG clinic locations

Certifications or Licenses

• BLS / CPR 

Education

• High School Diploma or equivalent
• Completion of Medical Assistant, EMT, LPN or other equivalent clinical training program

Experience

• 1 to 3 years preferred 

Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group.  Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community.

Why Join ProHealth Care: 

We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.

This Position Will Offer You:

• Engaging and community focused culture
• Competitive Salaries
• Opportunity for professional career growth
• Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.